Customer Service Representative

SUMMARY

lam an enthusiastic, self-motivated, reliable, responsible and hard

working person. am a mature team worker and adaptable to all

challenging situations. am able to work well both in a team environment

as well as using own initiative. am able to work well under pressure and

Dereonte adhere to strict deadlines.

Allen SKILLS

e Teamwork and Cooperation e Microsoft Office Suite

702-***-**** e Punctual and Reliable e Attention to Detail

dereoallen@ebay.c e Materials Transportation e Warehouse Software Systems

om e Interpersonal Skills e Safety and Compliance

Las Vegas, NV 89156 e Warehousing Operations e Documentation Skills

e Shipping and Receiving e Academic Advising

EXPERIENCE

Shipping and Receiving Associate

Las Vegas, NV

EBay Inc/ Oct 2021 to Current

e Prepared outbound shipments for delivery by selecting appropriate

packages and labeling with required information.

e Loaded and unloaded trucks using a forklift or pallet jack in a safe

manner.

e Inspected products to ensure they met quality standards prior to

shipment.

Representative

Las Vegas, NV

Telus support / Aug 2018 to Jul 2020

e Greeted customers and responded to inquiries in a timely manner.

e Provided customer service by answering product and service related

questions.

e Assisted customers with order placement, returns, exchanges, and

refunds.

Customer Service Representative

Las Vegas, NV

24-7 Intouch/ Dec 2017 to Sep 2018

After-School Program Leader

NV

Safekey Services/ Sep 2016 to Dec 2017

e Organized and supervised daily activities for students in the after-

school program.

e Developed lesson plans and educational activities to engage

students.

e Assisted with homework assignments, projects, and tests.

EDUCATION AND TRAINING

High School Diploma

Eldorado High School Jun 2017

Las Vegas, NV

REFERENCE

e Antonio Thomas (**********@****.***) -manger

e El Barzart (********@****.***) -supervisor

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