Customer Service Crew Member
Resume:
Cierra Mcgowens
Baltimore, MD *****
ad2gir@r.postjobfree.com
My name is Cierra McGowens I’m 19 years old my top skills are time management and also leadership skills. My experience over the years of working I have achieved a lot of skills by communication and learning new things and also balance.
Work Experience
Summer Youth Worker
Summer Youth - Baltimore, MD
June 2023 to August 2023
At youth work it was a summer program for young kids It was in rec- center. We did activities together, be outside, and we learn new things about each other it was a fun program. Skills that working a summer job may help build include time management skills and an ability to build a network. Working with children ensures each day will be a unique adventure because kids are exciting and unpredictable! Nothing matches the energy of a child's enthusiasm for life and eagerness to learn. You will find yourself engaging in different tasks and activities every day.
Virtual program
Youth Works
July 2021 to August 2021
It was a virtual program for all girls it called women and transition we was in a program doing activities and experiences that build the learning, skills, and behaviors that increase confidence and resilience, enabling them to set and achieve their goals and lead productive, independent, and fulfilling lives. McDonalds Crew Member
McDonald's - Baltimore, MD
October 2020 to August 2021
McDonald's crew members work in the kitchen of the company. The primary responsibilities of the crew members include food preparation, customer service, hygiene, and cleanliness. Crew member is a catch- all term for those working hourly McDonald’s positions. Patrons interact with these workers from the moment they enter the restaurant. As such, crew team members at McDonald’s are responsible for providing a positive customer service experience while maintaining a friendly disposition and a can-do attitude.They see to it that every guest will be treated fast and in a friendly manner. It is part of their responsibilities to maintain the restaurant's purity and make it always inviting for friends, families, and their fellow employees. There are times when they are in the front counter to tend to the needs of the customers. Also, some of them work drive-thru. Run orders, take orders, operate a POS system, present customers with purchase food, handle cash, prepare food. Used commercial culinary equipment including espresso machine, commercial ovens and bread slicers. Greeting guests, taking orders and processing payments. Responsibilities of our kitchen crew team members include preparing and assembling orders of our quality world-famous food and keeping our workspace area neat and clean. It is essential that all members of our service crew value and exhibit a dedication to working as a team to deliver an outstanding experience to our guests.Preparing food and drinks. Managing delivery and mobile orders. Assembling orders and packaging take-out and delivery. A crew member is part of a team that performs specific roles and duties across a wide range of industries. Their work primarily involves customer service and or physical labor on a seasonal or year-round basis. Responsibilities of our service crew team members include greeting and welcoming our guests, accurately taking and serving orders of our delicious world- famous food and beverages, and keeping our workspace and our guest service. Education
High school diploma
Coppin Academy High School - Baltimore, MD
Skills
• Retail Sales
• Guest Services
• Merchandising
• Sales
• Customer service
• Leadership
• Guest services
• Microsoft Word
• Time Management
• POS
• Food Handling
• Culinary Experience
• Cooking
• Cash register
• Kitchen Experience
• Food Preparation
• Meal Preparation
• Kitchen Management Experience
• Catering
• Food Production
• Food Safety
• Restaurant Experience
• Host/Hostess
• Experience with Children
• Menu Planning
• Inventory Control
• Banquet Experience
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