Rob McDaniel

PO Box ***

O Fallon, MO *****

ad2ggv@r.postjobfree.com 636-***-****

SUMMARY

Excels at managing projects, implementing solutions, and delivering exceptional customer satisfaction. Expertise in defining and solving strategic and tactical business challenges using strong problem solving and analytical skills. Highly skilled with extensive experience in electronic and mechanical service. Dynamic team player and managing multiple priorities while delivering quality results under tight time constraints in corporate or self-directed environments. Excellent communicator has work flexibility and enjoys resolving challenging issues.

PROFESSIONAL EXPERIENCE

GRAIN DENSIFICATION INTERNATIONAL, Granite City, IL 2019 – 2020

Plant Manager / Project Manager

Plant Manager manufacturing cattle feed. Coordinating plant improvement projects while supporting sales.

●Implemented changes in plant’s safety in guidelines with OSHA regulations.

●Created sales booklet and pamphlets.

●Worked instantly to qualify GDI has a small business and HUBZone certification with the SBA.

●Arranging Project Building Permits.

PASCO SYSTEMS CORP, St. Louis, MO 2016 – 2019

Project Manager / Technical Coordinator

Project Manager for all PASCO Palletizing Systems. Coordinating and managing projects while interfacing between company and the customer. Working with department managers to insure the project completion while adjusting the project if needed with change orders.

●Produced Company Service Manuals for all projects, Included System User Manual, Electrical, and Mechanical.

●Safety Coordinator, producing company’s written safety procedures and standard operating procedures.

BASTIAN ROBOTICS, Maryland Heights, MO 2013 – 2016

Field Service Technician

Performing field service support on ABB and Fanuc Robotics Palletizing & Machine Tending Systems. Services includes installation and system startup support.

●Created a new Company Manual for the service employees.

●Created a new Syllabus Training Handbook for the new service employees.

●PMMI Certified Trainer, created systems training via power point presentations to train customers for both ABB and Fanuc palletizing cells.

B. BRAUN MEDICAL INC., Carrollton, TX 2011 – 2013

Field Service Representative

Performed field service in the St. Louis area, supported 7 Health Care Centers, and maintained a full line of Space Infusion Pumps and products. Services included repairing, upgrading, and certifying calibrations.

●Tracked quality trends on products serviced by overseeing the scheduling and production of reports.

●Met and exceeded expectations of a challenging customer with high quality standards by decreasing turnaround and down time of units serviced.

QUALITY VISION SERVICES INC., Rochester,NY 2004 – 2009

Field Service Engineer

Provided support to resolve customer issues and concerns. Performed field service for QVSI which included customers in the Automotive, Healthcare, Machine Tool and Metrology Industries. Product line serviced included OGP, RAM and View Engineering Measuring Systems and full line of OGP’s Comparator systems. Serviced multi-sensor systems including vision, laser, and touch probe. Position required 100% travel with little supervision.

●Assigned to one-off equipment designed to meet certain customers’ unique needs.

●Asked by customers to service and calibrate systems outside assigned territory based on reputation of expertise and knowledge.

HUBBELL / WIEGMANN INC., Freeburg, IL 2003

Automation Engineer

Provided plant engineering and production support for all electrical and mechanical production machinery. Systems including CNC punch press and robotic welding systems. Worked on PLC upgrades and replacement.

●Contributed to improving production output and quality by replacing and upgrading old PLC Controls with current vintages.

●Resolved electrical and mechanical problems by assisting Engineering and Maintenance staffs.

ABB FLEXIBLE AUTOMATION INC., Auburn Hills, MI 1990 – 2002

Senior Field Service Engineer

Serviced Industrial Robotics Systems and peripherals components including installation, training, and programming systems to meet the customers’ quoted needs. Provided 24 / 7 on call service with a requirement of 100% travel throughout the country and worldwide. Worked with systems interfaced to PLCs, lasers, and vision systems, and capable of welding, cutting, spraying, gluing and material handling.

●Assigned the most complex customer issues and consistently delivered customer satisfaction with prompt resolution.

●Contributed knowledge and expertise to multiple projects from startup to implantion.

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