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Customer Service Inventory Management

Location:
Valparaiso, IN
Posted:
January 04, 2024

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Resume:

Kirsten Carpenter

Valparaiso, IN *****

ad2gfx@r.postjobfree.com

+1-219-***-****

Hard worker with experience in customer service, stockrooms, and inventory. Dedicated to identifying customer needs and delivering effective solutions to all problems. Willing to learn and grow in my area of work, and always willing to be flexible should change be needed. I have worked in customer service for over 9+ years, as well as having experience in inventory management and stockroom organization. Authorized to work in the US for any employer

Work Experience

Inventory Clerk

Sensit Technologies - Valparaiso, IN

October 2022 to November 2023

• Ensured daily and accurate counting of all products in machine and warehouse.

• Prepping builds for production, ensuring that all trays are properly laid out and easy to find each part.

• Breaking down items for easier counting and later putting them away in their proper place, making sure the count is correct.

• Took daily inventory request for outside businesses. Checked to make sure we had item, removed item from count, and sent it on its way.

• Putting items back to their proper place, ensuring it's been properly counted in the machine. Traypasser / Stockroom Receiver & Inventory

Sodexo / Northwest Porter Hospital - Valparaiso, IN March 2020 to October 2022

• Preparing trays on the line, ensuring that everything is correct.

• Ensuring the patient is happy with their meal and checking to see if they need assistance with anything else.

• Setting up the patient's food trays for them, helping them with anything they may need.

• Also prepped sandwiches, salads, etc. for the customers on certain days.

• Prepped food needed for next day production.

• Monday, Wednesday, and Friday heavy loads would come in and be put away promptly, following FIFO

( first in, first out ).

• Worked in both a stockroom, freezer, and fridge areas.

• Maintained the stockroom and freezers to ensure its cleanliness were up to hospital standards.

• Lifted products over 75lbs daily.

• Daily use of pallet jack, removal of pallets, boxes, and any hazardous material.

• Handled food with sanitation and safety in mind. Order Writer & Receiver / Bakery Clerk

Meijer - Valparaiso, IN

March 2018 to March 2020

• Did daily inventory of all products in the bakery.

• Ordered products that were needed, and ensured codes were correct.

• Put away the load/inventory four times a week. Lifting over 75lbs, and making sure everything is organized and put away properly.

• Order expediter for baked goods. Making sure that all cake orders were detailed so no mistakes were made.

• Baked all the goods that were needed on the floor: pies, cookies, bread.

• Decorated cakes and large cookies on occasion when needed. Produce Clerk & Inventory Management

Strack n Van Til - Valparaiso, IN

December 2014 to March 2018

• Took stock of what was needed for inventory, ordered, and put away product when delivered.

• Trained in multiple areas of the store. Deli, cheese island, and produce.

• Production manager in produce for the fresh fruit section.

• Cut fruit daily, made specialty trays, and made sure the shelves were stocked.

• Made specialty trays for catering and parties.

• Baked chicken and other foods in the deli's kitchen. Deli Clerk

Wiseway - Valparaiso, IN

June 2012 to December 2014

• Provided excellent customer service to those needing deli meats/cheats sliced.

• Worked in the kitchen to provide food for the hot case.

• Often lifted heavy loads of meats & cheeses into their necessary spots.

• Cleaned heavy-duty equipment: i.e, rotisserie cooker, the ovens, fryers, and meat slicers.

• Worked as a friendly and helpful clerk, renowned for fast and excellent service. Cashier/Clerk

Cold Stone Creamery - Valparaiso, IN

April 2011 to June 2012

• Helped ensure customer satisfaction by listening and taking orders to the letter.

• Provided satisfactory customer service by providing entertainment through singing for tips.

• Cleaned up the backroom and the service area every night.

• Restocked the product that was needed out on the floor.

• Checked the customers out on the cash registers.

• Made fresh ice cream when we ran out of product.

• Closed the store and made sure the building was locked and secured. Education

High school diploma in N/A

Valparaiso High School - Valparaiso, IN

January 2011 to August 2012

Skills

• ICD-10

• Microsoft Office

• Microsoft Word

• Photoshop

• Microsoft Powerpoint

• 99 wpm

• Produce Experience

• Production Management

• Typing

• Food Handling

• Heavy Lifting

Assessments

Administrative assistant/receptionist — Proficient August 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Scheduling — Proficient

February 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Call center customer service — Proficient

June 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Customer focus & orientation — Proficient

May 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I will give references upon request.



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