Mona Lampropoulos

Salt Lake City, Utah.

T: 435-***-****

E: ad2gfg@r.postjobfree.com

SUMMARY

Experienced professional seeking a role as an Insurance Specialist, leveraging strong customer service skills and technical proficiency to provide exceptional support and assistance in a virtual environment.

STRENGTHS

Communication

Ownership

Fun to work with

EXPERIENCE

Compliance Official, Salt Lake City Public Services

2006 - 2017

Established rapport as primary liaison with public, residential, and business communities, enhancing compliance enforcement programs.

Provided exceptional customer service, addressing inquiries and resolving complaints, showcasing strong interpersonal skills.

Detected and reported suspicious activity citywide, including investigations and court appearances when required.

Banquet Manager, Entertainment, and Special Events, Snowbird Ski and Summer Resort

1998 - 2002

Orchestrated diverse special events, weddings, and sporting events, demonstrating exceptional event planning and management skills.

Led planning, marketing, and promotion efforts, collaborating with non-profit organizations on limited budget events.

Negotiated contracts, managed budgets, hired staff, and handled event logistics, displaying strong organizational acumen.

Evaluated programs for cost-effectiveness and recommended improvements for operational efficiency.

Medical Review Lead, Medical Review Institute

1985 - 1997

Perfected utilization and clinical review processes for various entities, showcasing expertise in process optimization.

Managed internal workflows, ensuring timely review completion, and upheld stringent quality standards.

Developed insight into utilization management, patient care, and the healthcare industry.

EDUCATION

Associates in Graphic Design, Salt Lake Community College

Strong knowledge of ICD9, CPT Coding and Medical Terminology.