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Customer Service Representative

Location:
Humble, TX, 77338
Posted:
January 04, 2024

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Resume:

Cathy A. Kerr

Humble TX. *****

832-***-****

ad2gem@r.postjobfree.com

QUALIFICATIONS

• Good organization and interpersonal skills

• Ability to make quick and accurate decisions

• Have good communication skills

• Good Management skills

• Proficiency in MS Word, Excel, Outlook, Access

PROFESSIONAL EXPERIENCE

TTEC- REMOTE

9197 South Peoria st. Englewood, CO

Phone: 1-800-***-****

• Customer Service Representative

Bank of America 10-8-20 to 3-23-21

Massachusetts Pandemic Unemployment 3-24-21 to 12-27-21 FedEx 12-29-21 to 5-29-22

TGS Nopec-Geophysical

November 9th 1998 to December 2018

10451 Clay RD. Houston, TX 7704

Phone: 281-***-****

International well header technician

Researching and processing International, Offshore/GOM and domestic well data to create H- diagram

International report processor

Source various websites for well documents and import into database

Identify/cleaned/labeled individual well documents and indexing to the proper Well bore Supervisor

Overseeing staff of 49

Coordinating and Setting orders for customer support and sending work to off-site and overseas locations

Assigning work to staff

Writing nightly shift report for Managers

Coordinate rush and priorities to ensure work is completed on time

Monitor work and providing feedback to staff

Train new employees

Maintain a working relationship with colleagues in offsite locations and overseas offices to ensure a contiguous workflow.

Coordinate and prioritize international and domestic projects

Evaluating and Documenting employee performance for annual Employee sell assessments NDS/Board digitizing

QA and Output data to be entered in to system

Converting analog well logs to digital data

WALMART

1990 to 1996

104111 North Fwy Houston, TX. 77037

Phone: 281-***-****

Assistant manager in jewelry department

Overseeing staff

Making schedule for staff

In charge of maintaining Department

Stocking shelves

Ordering and maintaining inventory

Tracking Daily Sales

Setting department budget

Cashiering

Department manager over four departments

Overseeing staff

Making schedule for staff

In charge of maintaining all Departments

Stocking shelves

Merchandising end caps

Ordering and maintaining inventory

Tracking and reporting weekly sales to Manager

EDUCATION

West Mesa High School

Management training classes-2007



Contact this candidate