Patient Call Customer Service
Resume:
Rana Harding
Harrison, AR. *****
*************@*****.***
WORK EXPERIENCE
NARMC, Harrison, AR
CNA, April 2019- Present
CNA, Jan 2004- April 2007
• Answer patient call lights, bells, or intercom system to determine patients’ needs
• Change bed linens or make beds
• Collect specimens, such as urine, feces, or sputum
• Document and report observations of patient behavior, complaints, or physical symptoms to nurses
• Feed patients or assist patients to eat or drink
• Measure and record food and liquid intake or urinary and fecal output, reporting changes to nursing staff
• Serve food trays
• Record height and weights of patients
• Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by nursing staf
OZARK OPPORTUNITIES INC, Harrison, AR
Family Service Worker, Nov 2011- April 2019
• Recruiting children for the Head Start program
• Enrolling new children each school year
• Entering and updating records for enrolling and current children
• Traveling from center to center for daily duties
• Assisted in taking parents and children to appointments
• Answering phone calls and assisting inquiries for childcare
• Reaching out to the community for recruiting children WAL-MART, HARRISON, AR
Cashier, Nov 2014- June 2015 / Nov 2015-Sept 2018
• Scanned and completed transactions
• Assisted customers with finding items
• Maintained a clean workspace
• Provided quality customer service
NEWTON COUNTY NURSING HOME, JASPER, AR
CNA, Feb 2010- May 2011
• Answer patient call lights, bells, or intercom system to determine patients’ needs
• Change bed linens or make beds.
• Feed patients or assist patients to drink or eat
• Measure and record food and liquid intake or urinary and fecal output, reporting changes to nursing staff.
• Serve trays
• Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
• Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by nursing staff.
EDUCATION
Jasper High School, Jasper, AR
NAPHE, Harrison, AR
CNA
ASU, Mt Home, AR
CDA
References
Rosetta Davidson, Family Friend
Senior Cargo Claims Assistant
FedEx Services
Dawn Phillips, Family Friend
Transportation Planner
FedEx Services
Treba Villines, Family Friend
Senior Cargo Claims Agent
FedEx Services
Kara Snider, Co-worker/ Friend
Registered Nurse
NARMC
Contact this candidate