Data Entry Public Health
Resume:
Resume
Hello
I’m Micaela Pham
Austin, TX, *****, US +1-512-***-**** ***********@*****.***
Skills
Microsoft Edge, Microsoft Teams, Microsoft Word, typing, copying, 10 key by touch/sight, faxing, Right Fax, data entry, motivational skills, Organizational skills, Bilingual. Data processing, Lotus notes, Word Perfect, Microsoft & Microsoft Outlook Email. Excel basic, flexible, easy going & team player. Work Experience
June 6, 2022. September 15,2023
Austin Public Health /WIC
Hr Verification: 512-***-****
Answer phones for the Scheduling Center & refer calls to appropriate sections or staff. Scheduled appointments for clients. Send links to clients to upload appropriate documents. Verified what documents were requested by WIC. Verified appointment date, time & location. Send text or emails or phone calls to clients confirming appointments. Sent emails or right fax to receiving states of WIC clients confirming Texas WIC benefits. Ran audit report on missed appointments on clients for assigned WIC Clinic & would call, text clients to reschedule appointments or to take an online WIC Wellness class online. Would notify clients of the websites that they could go on or send them the link to complete the task. Ran the 5 year old audit report & would notify the client not to bring the child to the appointment if the child turned 5 years old. Completed training & attended required meetings. Answered questions pertaining to the Women's Infant & Children Program. Explained to clients about the Special Supplemental Nutrition Program, Income Eligibility & years children can be on WIC. Answered questions on stores in state that accepted WIC & about rescheduling WIC appointments every 3 months & reloading of the WIC card. Advised of drop off WIC box locations. Checking for benefits and shopping guide. Referred clients to other helpful resources on car seats, diapers and food pantries. Would offer the Shopping & Delivery to clients that were ill or no transportation. Assisted clients in transferring from other cities to Austin, Texas. October 1991. October 2020
Texas Department of Criminal Justice, Program Specialist 1 HR Verification: Edgar 512-***-****
• Monitor parolees GPS/ Electronic monitoring. Issue Warrants & Entered Warrants into TCIC/NCIC. Emergency Warrants, Ineligible Warrants. Vast experience on telephone duties. Experienced with working with Law Enforcement, families & parolee. Processing emails to the field and entries from the Absconder Tip line into the database. Processing and logging of calls for after hours calls from offenders. Process & complete audit & run statistical reports. Verify no missing reports. Verify everything is accounted for. In charge of processing new Parole releases. Verify equipment has been installed and the client is being properly monitored. Reviews and processes Halfway house offenders on facility violations. Strong organizational skills. Experienced in receptionist duties, secretarial duties & filing clerk. Experienced in processing work orders invoices, receiving merchandise, verifying credit card statements against the receipts, inventory, making manuals, setting up classrooms for new Specialized Training Classes. Entering time for new hire Parole Officers. Disseminated payroll checks to staff, clerk duties, faxing, copying, data entry, Phone duties. Superior knowledge of program Rules and 2
Regulations. Graded Parole Officers test on Scantron and manually. Experienced in the importance of the confidentiality of the agency. April 1991 - October 1991
International Business Machines Corporation, Assembler
• 6 months experience on following a diagram, Adding components on computer panels. Following instructions. Verify panel is correct and done in a timely manner.
Target Corporation,
Yr 90 - 4/91
Cashier
• Cashier duties lots of customer service. Worked in shipping and receiving. Tagged and priced merchandise. Prepared new merchandise to be stocked out on the floor. Packed & sacked customer items. Cash handling, basic math skills, verbal communication skills & greeting customers. Scanning merchandise & bagging items carefully. Credit cards, cash, coupons. Whataburger
Yr 88 -89
Team member
Cashier, driveway window, prepping vegetables, cross over to fries, chicken, pies, onion rings & drinks & shakes. Sweeping and mopping the lobby. Cleaning toilets, tables, throwing trash in the dumpster & cleaning windows. Education
Aransas Pass & Austin, TX, Academics
G.E.D in Austin, TX 1987
ITT Technical Institute, Vocational in Business Secretarial Technology 1990 3
Certificates
Certificate for recertification 01/2020 01/2022 Texas Dept Of Public Safety
(Austin/TX)
References
Michael Brown -Parole Officer
************@*****.***
Kevin Gunter-Program Specialist II
***********@*****.***
Kennith Martin- Program Specialist III
*************@*****.***
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