PHILIP ROCCA

**** ******* ***** 408-***-****

Sachse, TX 75048 ad2g8u@r.postjobfree.com

OBJECTIVE To secure a Field Service Engineer position in which my previous FSE experience and my passion for innovative technology are utilized to deliver state-of-the-art product, service and support.

EXPERTISE • High-energy performer proficient at maximizing efficiency through procedure optimization and process improvement

• Recognized ability to collaborate cross-departmentally with all levels of development including, management, engineering, manufacturing, QC and materials

• Exceptional interpersonal written and oral communication skills

• Ability to manage multiple projects and prioritize divergent needs

• Demonstrated ability to grasp and apply new skills quickly, while meeting performance goals and timelines

• Point of contact for both internal and external audits COLLEGE San Jose State University, San Jose, California Fall 1994 EDUCATION BS Aviation

Minor in Business Management

CONTINUING SAP Centerpiece Training April 2008

EDUCATION Quality System Requirements & SOX Compliance Training September 2009 EXPERIENCE Landstar / Ascend Transportation June 2022 - Present Freight Broker Specialist

• Build relationships with customers and carriers

• Generate leads and attract new prospects to build sales pipeline

• Identify and select reputable carriers for freight service

• Provide competitive shipping quotes

• Book full truckload and less than truckload orders with qualified carriers

• Build truck matrix to track rates and capacity

• Track load status and coordinate pick-ups and deliveries

• Maintain knowledge of market trends in transportation marketplace

• Book and manage HVHR (high value high risk) shipments with proven policies and procedures to mitigate theft and fraud

Raytheon Technologies, Dallas, Texas September 2019 – Feburary 2022 Production Specialist

• Additive Manufacturing

• AMC and TQC quality certifications

• Secret security clearance

• Completion of precision machined parts per engineering requirements

• Main point of contact for new and/or challenging AMC parts

• Safety Starpoint

• Originator of PM process for bicarbonate soda blast robot

• Six Sigma and LEAN manufacturing continuous improvement

• Maintain MRP status through SAP Prism to ensure material flow

• Working knowledge with ISO 9001 and AS9100 Quality Management Systems nTact, Inc., Dallas, Texas April 2019 - July 2019

Process Engineer (resigned due to death in family)

• Perform FAT and SAT for precision slot die coating equipment

• Prepare and present product demonstrations and process applications to customers PHILIP ROCCA

5403 Herford Drive 408-***-****

Sachse, TX 75048 ad2g8u@r.postjobfree.com

• Ensure assigned equipment meets or exceeds customer specifications, create maintenance procedures and schedules

• Calibrate and monitor tool performance

• Manage new tool installations modifications and upgrades

• Utilize effective troubleshooting techniques to evaluate thin film coatings

• Disassemble, reassemble and calibrate complex mechanical assemblies Lone Star Circuits, Wylie, Texas September 2017 - January 2018 Strategic Account Manager (resigned due to death in family)

• Planned and directed strategic and long term goals for defense industry customers

• Conducted organizational reviews to identify strengths and weaknesses and evaluate operational effectiveness

• Projected performance and manufacturing goals and objectives to manufacturing

• Liaison between sales, engineering and defense contractors

• Monitored quality control aspects of production and tracked production yields

• Evaluated expansion opportunities, competitive threats and viability of partnerships

• Monitored internal business process improvement

Avinger, Inc., Redwood City, California October 2011 – April 2017 Field Service Engineer 2011 - 2017

• Assembled, tested and serviced diagnostic imaging equipment

• Installed, maintained, calibrated and repaired consoles to ensure proper operation

• Worked closely with engineers, technicians, contract manufacturers, other assemblers to assist in debugging and optimizing system performance

• Performed scheduled preventative maintenance (PM) according to company policy

• Interpreted maintenance manuals, schematics, and wiring diagrams, and repaired equipment utilizing knowledge of electronics and using standard and proprietary tools

• Ordered and maintained adequate inventory of parts and hardware

• Advised management regarding customer satisfaction, product performance, and suggestions for product improvements

• Worked closely with marketing, clinical and sales to support clinical trials, first-in- human studies and animal studies

• Established database within SAP to track console service and system status by site

• Processed change orders, non-conformance reports & CAPA’s

• Created work instructions to document manufacturing process and procedures

• Experience in a lean manufacturing environment

• Trained new sales staff on operation and troubleshooting of console

• Able to read and interpret engineering drawings and basic knowledge of GD&T Medtronic-Kyphon Products Division, Sunnyvale, California June 2006 – 2011 Professional Education, Project Coordinator III 2007 to 2011

• Support Professional Education local and national training programs

• Responsible for providing logistical support for Physician Training Programs

• Collaborated with R&D on new product development and training

• Met cost & schedule commitments while maintaining the utmost standards for quality

• Changing and improving processes to increase productivity and competitiveness

• Coordinated curriculum production to optimize inventory levels

• Created detailed process documentation for transition of position to Memphis International Shipping and Receiving Lead 2006 to 2007

• Personally directed the on-time freight forwarding logistics of capital equipment valued at over $100M during an eight month transition to Kyphon Sarl, Switzerland

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