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Customer Relationship Management

Location:
Minneapolis, MN
Posted:
January 05, 2024

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Resume:

arvin clay

412-***-****

Maple Grove, MN

ad2g7n@r.postjobfree.com

profile

Experienced videographer and photographer with extensive technical knowledge and skills applied with a signature eye for detail, creativity, and innovation. Resourceful thinker with a skilled blend of customer relationship management skills and technical know-how. Enthusiastic learner with a love of teaching others. Goal-oriented and strategic with a positive attitude and laser-focused insights. Self-motivated, quick study, empathetic, and ready to contribute.

skills

Personal: Analytical / Conceptual / Creative / Active Listener / Collaborative / Agile / Training / Adult Learning Theory / Senior Leadership Support / Fast Learner / Organized / User Insight / Problem Solving / Customer Satisfaction / Sales / Teamwork / Integrity / Empathy / Multi-Tasking / Self-motivated / Self-directed Content Creation: Copywriting / Script Writing / Blogging / Graphic Design / Photography / Photo Editing / Media Production / Video Editing / Video Production / Special Effects Makeup / Sound Production / Sound Engineering / Comedy / Comedic Performance / Public Speaking / Acting / Research & Analysis

Hardware and Software: Apple hardware / Photography Equipment / Videography Equipment / Apple OS / Apple Office Applications / Adobe CC Premiere / After Effects / Adobe Photoshop / DXO Silver Effects Pro / Logic Pro Certified / Final Cut Pro Certified / Light Room / HTML / Squarespace / WordPress / FM8 / Absynth / Artura CS-80 V / Microsoft Office / Online Meeting Platforms / Instagram / Twitter / YouTube / TikTok / YouTube / SnapChat / Facebook / Pinterest

professional experience

Creative

Instructor with a passion for education infused with creativity Apple Inc.

2005 - present

- Developed real-world experiential scenarios to demonstrate and teach technical products to consumers, delivered through videos and live demos

- Created and facilitated employee training curriculum focused on providing an efficient and effective education on new products, services, and in-house best practices

- Photographed in-store product launches and customer events on behalf of the corporate marketing team

- Provided passionate customer service centered on client satisfaction

- Consistently achieved and exceeded sales goals and customer satisfaction benchmarks

- Trained customers on new software and hardware using techniques designed with flexibility for all learning types in workshop and classroom settings

- Executed hardware and software repairs with precision and focus

- Mentored new employees, providing additional training, insights into unique service situations, and fostering confidence in their new role

- Remained attentive to team needs and customer needs in an evolving environment freelance experience

Freelance Videographer and Photographer

Working to capture the beauty of our both mundane and exceptional world 1990 - present

- Professional videographer and photographer with an extensive portfolio that includes beauty, fashion, band, portrait, movie set, and events

- Selected as the official photographer for a fashion line based in Toronto

- Wrote, filmed, and produced several short films, commercials, and music videos Stand Up Comedian & Actor

Performer and author of comedic material that is sometimes funny, always original 2018 - present

- Graduate of the Tao Comedy Studio in Los Angeles, CA

- Writer with a focus on revising and re-working until the content is at its most effective and efficient

- Actor in several film roles and YouTube series

- Founded an open mic night focused on inclusivity, innovative comedy, and giving performance opportunities to those who might not have them otherwise

- Founded an online collaborative space for comics to foster creativity and excellence Special Effects Makeup Artist

Self-taught industry expert recognized known for a unique blend of artistic perspective and innovative use of materials

1992 - present

- Pursued a childhood love of the craft through adulthood, resulting in a complete education in industry standards, techniques, procedures, and design

- Designed countless special effect makeups both collaboratively and independently for film, music videos, photos, and live entertainment

- Fulfilled detailed specifications contained within creative briefs, working to plan while remaining agile and adaptable to the changing needs of a project

- Recognized industry expert on silicone applications, formulas, and techniques

- Developed and taught a series of seminars on techniques and history of special effects makeup

- Authored articles for industry publications, which often included interviewing subject matter experts, reviewing new materials, or writing explanatory and instructional technical processes and procedures

- Identified a need for a unified repository of online content for professionals and took the initiative to build, author, publish, and maintain a website accessed industry-wide on a day- to-day basis

Musician

Capturing emotion and honoring important human moments with song 1992 - present

- Professional composer, lyricist, DJ, and audio engineer specializing in building a cohesive musical experience for the listener across multiple songs, compositions, and tracks

- Composer and lyricist whose musical portfolio includes songs, film scores, and commercial jingles

education

- Graduate, Copley High School in Copley, OH

- Graduate, Tao Comedy Studio in Los Angeles, CA

- Multiple classes at the Pittsburgh Institute of Art in Pittsburgh, PA



Contact this candidate