Customer Service Assistant Manager
Resume:
Emily Futch
Address
**** ***** ****** **. *** I, 28226
Phone
********@*****.***
Skills
Staff Management
Staff development
Staff supervision
Staff training
Customer Service and Satisfaction
Training and Development
Career Objective
Highly organized Assistant Manager skilled in leading teams, managing daily operations and boosting customer satisfaction.
Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Committed to providing exceptional customer service and operational compliance.
Hardworking, highly-motivated professional eager to lend combined knowledge and skills to enhance business performance.
Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.
Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks.
Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Reliable worker with excellent communication, time management, and computer skills.
A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Current student looking to join the workforce to gain real-world experience.
Ability to complete tasks in both individual and team settings.
Dependable and reliable, ready to learn and grow with your company.
Experience
May 2020- October 2023
Assistant Manager
Subway, Hawkinsville, Ga
Rochelle, Ga
-Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
-Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
-Helped oversee the daily operations of the store, managing staff and inventory.
-Communicated with clients to address questions, concerns, and needs and provide quality customer service.
-Provided guidance and support to junior staff members during challenging situations.
-Ensured compliance with all applicable laws regarding health codes, labor regulations, and safety standards.
Education
History
Liberty University, Lynchburg, VA, US
2020- continuing education
References
Erin Moore- Subway Manager
Hawkinsville, Ga
Cochran, Ga
Rochelle, Ga
Phone number: 229-***-****
Contact this candidate