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Software Development Technology Management

Location:
Concord, NH
Posted:
January 05, 2024

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Resume:

Brian Carroll

Technology Management

ad2g4w@r.postjobfree.com • 978-***-****

https://www.linkedin.com/in/brian-carroll-mba-90200b3/

Hillsborough, NH, 03244

Highly accomplished and tech-savvy professional with extensive experience directing all facets of technology management to optimize technology resources, enhance operational efficiency, and drive strategic innovation. Adept in leveraging cutting-edge technologies and offering measurable improvements to mitigate risks and achieve bottom-line results. Proven track record of devising/executing robust technology strategies, spearheading multiple projects, and delivering sustainable solutions to align with organizational goals. Passionate about staying abreast of emerging technologies and industry best practices to ensure seamless user experiences and sustainable growth. Equipped with leadership and communication skills; instrumental in leading/empowering diverse teams and fostering collaboration among diverse stakeholders to facilitate informed decision-making.

Areas of Expertise

Software Integration Architecture

Project Management

Integration Strategy

Agile Methodology

Data Analytics & Business Intelligence

Budget Accountability

DevOps Management

Vendor Negotiation

Change & Incident Management

Team Training & Leadership

Stakeholder Collaboration

Resource Allocation

Career Experience

AccelerEd, Bethesda, MD Apr. 2022 – Sept. 2023

Sr. Director of Software Development

Established strategic vision for software development and integrations team for improved alignment with organizational goals. Led and coordinated multifaceted team, comprising Developers, DevOps specialists, Product Owners, Scrum Masters, and Business Analysts to boost productivity across various roles. Conducted contract negotiations with outsourced vendors for cost-effective partnerships. Supervised management and modernization of legacy applications to improve user satisfaction. Developed and advocated for API strategy to facilitate seamless integration and data exchange. Oversaw intake of shared services by establishing project prioritization framework in alignment with organizational objectives. Assisted with maintenance and operations of all applications outside of platform by forming DevOps unit. Created structured career progression for developers by introducing standardized job profiles. Transitioned enterprise integrations from Informatica to MuleSoft by coordinating and executing initiatives. Built and structured development teams from individual contributors to improve collaboration.

Initiated and managed project aimed at converting legacy applications from ColdFusion to PowerApps for augmented compatibility with modern technologies.

Provided coaching and training plans for direct reports and contract partners to foster professional growth and skills enhancement.

Revamped incident and problem management procedures to potentially reduce system downtime and resolve issues swiftly.

Championed and implemented scalable Agile process for increased adaptability to changing project requirements.

Bolstered multiple projects in accordance with organization's overall objectives by assessing/allocating resources.

Offered resource management and determined project priorities by collaborating with digital platform teams.

Facilitated expansion of knowledge base by executing customized training plans for individuals.

Decreased employee turnover rates by employing engagement initiatives.

Southern New Hampshire University, Manchester, NH Apr. 2012 – Apr. 2022

Director of Software Development & Integrations

Guided team in establishment of enterprise service bus for harmonious integration of fundamental systems, including Ellucian Colleague and Salesforce via utilizing capabilities of MuleSoft platform.

Established benchmarks for integration tools and platforms, including MuleSoft, Azure Cosmos, Azure Data Factory, and other related platforms to improve compatibility.

Steered integration team in shifting from Ellucian Colleague on-premises to Ellucian Banner Host Cloud by relocating bulk of integrations to MuleSoft service bus.

Led to certification of five MuleSoft developers and one Certified architect by implementing training programs.

Provided coaching and crafted training plans for individuals within team to increase productivity among direct reports.

Delivered microservices for near-real-time operations by instituting MuleSoft as central integration hub.

Enhanced code reusability by mandating adoption of templates and patterns in MuleSoft and .NET.

Edgewater Technology, Waltham, MA July 2011 – Mar. 2012

Software Engineer – Consultant

Refined and upgraded existing software by rectifying errors, optimizing performance, and adapting to new hardware for seamless and high-performing user experience. Formulated and oversaw software system testing, validation procedures, programming, and documentation to enhance quality and reduce errors.

Conceptualized system designs as well as gathered project-related insights regarding limitations/capabilities, performance requirements, and interface specifications by coordinating with systems analysts, engineers, programmers, and other stakeholders.

Engaged in consultations with customers regarding software system design and ongoing maintenance to align with user requirements.

Additional Experience

Application Developer/Analyst, Comcast Cable, Manchester, NH

Education

Master of Business Administration in International IT Management, Southern New Hampshire University, Manchester, NH

Bachelor of Science in Communication/ Media, Fitchburg State University, Fitchburg, MA

Certification:

ITIL Foundation 4.0, 2020

Affiliations:

Sons of American Legion Eagle Scout Justice of Peace State of New Hampshire

Technical Proficiencies:

C # JavaScript API MuleSoft Ellucian Ethos Microsoft Technologies



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