Shannon Brough

Roy, UT *****

801-***-****

ad2g49@r.postjobfree.com

OVERVIEW Analytical and organized Administrative Assistant with background dispatching services. Keeps crews on time by planning optimal routes and schedules. Excels at monitoring operations and proactively correcting problems. Organized with several years of hands-on experience handling clerical and bookkeeping tasks. Diligent and punctual individual skillful in performing accounts receivable duties and reconciliations. Superior WPM typing speed and diverse software proficiency.

SKILLS

Check Processing / Accounting Support / Mail Management / Recordkeeping and Bookkeeping / Work order and memo preparation / Repair Scheduling / Resource Coordination / Effective Communications / Sensitive Material Handling / Proficient in Microsoft EXPERIENCE Tesla 10/2022 - Current Emergency Roadside Dispatch

• Maintained and updated crucial and confidential information, phone numbers and addresses.

• Dispatched drivers to meet daily needs for company customers.

• Addressed questions, problems or requests for service or equipment. GlobalTranz 01/2021 - 10/2022 Administrative Assistant

• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.

• Directed customer communication to appropriate department personnel.

• Managed inventory to ensure all supplies were in stock and within budget.

• Maintained accurate department and customer records.

• Prepared and prioritized calendars and correspondence.

• Set up and prepared travel for upper executives. Alpine Pediatrics 07/2015- 03/2019 Front Office/Receptionist

• Scheduled and confirmed appointments.

• Processed patient payments and updated accounts to reflect balance changes.

• Oversaw office inventory, restocking supplies and submitting purchase orders.

• Maintained office cleanliness and organization.

EDUCATION University of Utah

2009-2014

Salt Lake City, Utah

Mountain View High School

2005 - 2008 High School Diploma