Rahul Srivastava

Presales Sr. Solution Architect

Contact

Address

Villa 60, Prestige Glenwood, Budigere Cross, Bangalore, India 560049

Phone

+91-962*******

E-mail

ad2g3r@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/rahul-srivastava-8496141a/

Certification

AWS Certified Cloud Practitioner

Prince2-Practitioner

ITIL-Foundation

Skills

Public Cloud – AWS/Azure

Intermediate

On-Prem Cloud- NFVi / CNIS Cloud

Upper intermediate

IT Infra, DC Solution

Upper intermediate

OSS & BSS Solution

Intermediate

Monitoring & ITSM Tool Solution

Upper intermediate

Automation, AI/ML Solution

Intermediate

Managed Services- L1, L2, L3, ADM

Advanced

RFI/RFP/RFQ E2E Sales Cycle

Advanced

Effort & Price Estimation

Advanced

Agile & Scrum Methodology

Advanced

Resource Management

Advanced

Risk Management

Advanced

Ops Management (IM, PM, CM)

Advanced

Education

Bachelors in technology with specialization in Mechanical Engineering from Uttar Pradesh technical University, Lucknow. 2002-07 – 2006-05

Resourceful IT Professional with Overall 17+ Yrs. experience inclusive of 9+ Yrs. as Presales Solution Architect role and 3 Yrs. as Service delivery manager. Highly skilled in managing RFI/RFP cycle & solution design, build, transition for IT Infra, On-Prem, Cloud and OBSS solution. Gained AWS Cloud Practitioner & Price2 Practitioner Certification.

Work History

Job Title 1# Presales Sr. Solution Architect

Ericsson Global India Ltd, Bangalore 2017-06 – Current (68 Month)

Leading a geo specific team of 4 technical SMEs and handling their work allocation basis of sales funnel & discussion from Market Area, Customer Units, & Sales team.

Experience in building & sizing different cloud deployment model i.e. On-Prem, Cloud (AWS & Azure) and multivendor cloud for IaaS & PaaS platform for specific IT / OSS /BSS application.

Experience in building cost effective proposal based on AWS services such as EC2, S3, RDS, Lambda, DynamoDB, and CloudFront

Hands on experience in Bid Management cycle with scope decomposition between different technologies for technical solution, SOW, RACI, sizing & effort estimation, focusing on the complete project life cycle from RFP/RFI to steady state delivery.

As a Solution Architect, I have worked on around 150+ RFP/RFI and gained experience in the E2E Presales & Project delivery cycle. Couple of proposals were around $80M- $100M TCV.

Working as a CSR, with deep understating on On-Prem Cloud like Ericsson NFVi, CNIS, Nokia Cloud, VNFs LCM, Cloud orchestration & OSS/BSS Application.

Build Managed Services proposal for enterprise product, service & resource catalogue capabilities using Ericsson Order Care & Catalogue manager.

Experience on building solution for end-to-end order fulfilment and orchestration using Ericsson order Care solution.

Build MS solution on Service Order Fulfilment, Provisioning, Service Assurance lifecycle operations for NB/SB interfaces using ESOA offering.

Build MS proposal on Charging system.

Providing solution on process enablement through ITSM Tools- ServiceNow, BMC Remedy & MITO

Having deep understanding on Cloud based technologies like Virtualization, OpenShift, Kubernetes & Docker.

Involved in new product/services penetration, adhering Ericsson customer solution & portfolio processes.

Experience in large/transformational deals across multiple technology towers (Infra/Apps), ensuring incremental revenue achievement as per defined targets.

Involved in providing technology and consulting solutions around digital technologies such as RPA, RBA, AI, ML and its relevant UCs to achieve desired level of efficiency.

Provided solution of AI use cases related to OSS/BSS Application, which provide trend analysis, anomaly detection.

Experience in cloud assessment methodology, migration framework, and assess cloud attributes to determine the relevant target state for migration.

Worked and solutioned different Pay-As-You-Go cost model for different infrastructure designs.

Experience in developing migrations strategies for data centers. (i.e. OnPrem, Lift & Shift, Hybrid Cloud)

Provided solution for Modular and Container Data Centers for capacity expansion.

Worked in creating Prototypes and proof-of-concept for their further delivery and presentation to the stakeholders for Advance and upcoming technologies/solutions.

Developed cost & value drivers for Product Portfolio team in offering on Modular Data Center & 5G Enterprise.

Managing complete Bid cycle through Salesforce tool.

Job Title 2# Service Delivery Manager

Ericsson Global India Pvt Ltd, Bangalore 2018-09 - 2019-05 (9Month)

Project # Level 2 operation for NFVi cloud as per Operate & Transfer delivery methodology.

Ensuring adherence to the functions of project life cycle involving Scope, Schedule, Cost and Risk Management, making sure of successful project delivery.

Providing oversight to review of business process, re-engineering of same in case of a need for continuous improvement in Quality and delivery.

Facilitate and present the Monthly Business Review (MBR) and Quarterly business Review (QBR) with the clients senior executive Management team.

Forecast, Record, and mitigate project risks

KPIs Management- Defining, Monitoring & Report Project KPIs for customer & management.

Track overall project plan and study the impact of changes to internal plans and communicate to internal teams and escalate to management about impacts.

Own the Incident, Request, Change and Escalation processes, ensuring high levels of performance and accurate reporting by establishing service improvement activities when required.

Emphasize ownership of the escalation process by dealing with major incidents, coordinating parties for their resolution, managing effective communication to stakeholders, and conducting post incident reviews.

Preparing project plans including scope statement, assumptions & dependencies.

Handle CSAT surveys, MIS Report Generation.

Reduced costs and improved project efficiencies through centralized services and by implementing standardization.

Job Title 3 # Solution Architect

Accenture India Pvt. Ltd, Bangalore 2011-09 - 2017-06 (69 Months)

Engaging with customer stakeholders and capture their business requirements through RFP/RFI and then translating them into suitable solution plan and build the solutions on an architectural level.

Expertise in providing pre-sales support of all three phases for cloud based (AWS/Azure) solution for IT infra projects.

Hands-on-experience on Solutioning multi location Help Desk, Service Desk, Event Management, Monitoring, First & Second Level

Build proposal for End User Computing (Virtual desktop, Mobile devices, Audio/Video devices) & Call Center IT solution.

Provide solution on Messaging and Collaboration- SharePoint, O365 & Lync.

Job Title 4 # Process Specialist

Infosys Ltd., Pune 2010-08 - 2011-09 (14 Months)

Job Title 5 # Quality Surveillance Engineer

Aker Solution, Pune 2008-06 - 2010-07 (25 Months)

Job Title 6 # Quality Assurance Engineer

ThyssenKrupp Industries Ltd, Pune 2007-04 - 2008-05 (15 Months)

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