SUMMARY:

I am a believer that any goal is achievable, with the right attitude. With a positive outlook I focus each client interaction on tangible outcomes. I offer over 20 years of hands on customer service experience coupled with a personal drive for success. My passion to improve myself and the world around me make me a focused listener with an ability to quickly assess environments, develop concepts, and turn them into actions that create real-world outcomes such as improved product, service, staff, or end-client fitness. Most of all, I take pride in fact that I can both find value and bring that value to fruition in any setting or organization. I am a doer.

KEY SKILLS:

I am a Learner, a Good Listener & Problem Solver, Ability to evaluate and access client needs and learning styles to ensure positive outcomes. Patient, Empathic with ability to make clients feel Comfortable and Confident. Experienced Class Instructor/Presenter with strong Curriculum Development abilities. Group & individual instruction specialist; published writer; customer service specialist able to develop meaningful relationships that ensure repeat business. Strong Presentation and Training skills. Team player

SPECIALTIES:

Personnel & facility Management; RMA Master Trainer/Education Coordinator,, NASM Certified Personal Trainer Certification (NASM CPT); Aquatic Exercise Association (AEA) Certification;; AquaLogix Master Trainer, Michigan High School Athletic Association (MHSAA) Officials Certifications for Field Hockey & Lacrosse; Senior & Youth training specialist. Client Relationship Management, Vendor Management & Sales Support

KEY

ACCOMPLISHMENTS:

Trained 500+ clients over 20 years evaluating client fitness and developing programs to meet client goals. The ability to help client meet overall fitness goals with improved strength, flexibility, weight loss & increased overall health resulted in 90% client retention rate.

Developed staff emergency response skills as Lifeguard Instructor Trainer for Older Person Commission (OPC) Rochester, MI teaching and certifying lifeguards according to Red Cross guidelines.

Created and administered student assessments, course notes, objectives, mid-term & final exams with over 99% successful student certifications.

Contributed to over 10 articles for the quarterly Lane Lines Newspaper.

Established and Coached Lake Orion High School Girls Lacrosse Program (JV, Varsity, Middle & Elementary School) that led to over 500 student players over the course of 11 years with 2 League Championship wins. 30 students play or have played at the collegiate level with scholarship. Includes budgetary oversight, volunteer management, and tournament host & management as well as player recruitment & player development from physical fitness thru social & academic performance.

Instituted safety equipment/ emergency supply inventory controls resulting in budget reductions.

Drafted & implemented emergency response protocol resulting in 100% staff trained to prevent incidents before they can occur & 100% compliance. Resulted in zero incidents over the course of full season (3 months) at heavily trafficked water facility.

Managed monthly & quarterly client events for client appreciation and seminars on financial topics. Included all facets of event planning from facility sourcing, client communication, day of event facilitation & follow-up.

Developed & implemented client communication strategy for offline and online touch points to acquire, engage, inform and retain clients

Led American Red Cross health & safety training for employees for major corporations. Included Occupational Safety, Health Administration (OSHA) certified training.

EXPERIENCE:

Core Functional Fitness, LLC – Sylvan Lake, MI 2013 – Present

Owner, Group Fitness, Aquatic Fitness, Personal Trainer

Sydfit Mobile Fitness -- Lake Orion, MI 2013 – Present

Senior Group Fitness, Orthopedic Fitness Specialist & Personal Trainer

OPC – Rochester, MI 2010 - Present

Aquatic Group & Personal Fitness Instructor

Speedline Fitness — West Bloomfield 2018- Present

Personal Trainer

AquaLogix Master Trainer – San Diego, CA 2016 – Present

Thunder Falls Water Park - Mackinaw City, MI Summer 2012

Health & Safety Business Consultant & Trainer

DAB Enterprises, LLC – Sylvan Lake, MI 2011 - Present

Owner, Level 2 Certified High School Lacrosse Coach, MHSAA & Collegiate Lacrosse & Field Hockey Referee

Sola Life & Fitness – Rochester Hills, MI 2011 – 2014

Personal Trainer, Group Fitness

Starting Line Health & Fitness - Rochester Hills, MI 2010 – 2014

Personal Trainer

American Red Cross - Detroit, MI 2003 - 2019

Instructor Trainer

Edward Jones Financial - Oxford, MI 2008 - 2009

Branch Office Administrator, all client communication, appointment setting, seminar planning, document processing. Face of the business.

Lake Orion High School - Lake Orion, MI 2006 – 2011

Instructor Trainer, Aquatic Fitness Instructor & Trainer, Grp & Private Swim Lesson Swim Instructor, Lifeguard Instructor Trainer, CPR/AED Instructor

OCCU Financial Services - Waterford, MI 2006 - 2008

Branch Office Administrator, all client communication, appointment setting, seminar planning, document processing. Face of the business.

SPA 23 - Wayne, NJ 2003 – 2005

American Red Cross Instructor Trainer, Aquatic Fitness Instructor & Trainer, Group & Private Swim Lesson Swim Instructor

Anne Arundel Community College - Arnold, MD 2001 - 2003

Adjunct Faculty/Aquatic Exercise & Water Safety Instructor for credit and non- credit student

Spy Aquatics - Severna Park, MD 1999 – 2003

Aquatic Exercise & Water Safety Instructor

EDUCATION:

Anne Arundel Community College – Applied Science, Arnold, MD 1994-1996

Water Safety Instructor American Red Cross 2000

Aquatic Exercise Association Aquatic Fitness Instructor 2001

Aerobics and Fitness Association of America Group Fitness Instructor 2013

American Red Cross CPR, First Aid & AED Instructor 2003

American Red Cross CPR for the Professional Rescuer Instructor 2003

National Association of Sports Medicine (NASM) 2010

US Lacrosse Women’s Level 2 Coach Certification 2009

Michigan High School Athletic Association (MHSAA) Women’s Lacrosse Official 2010

Positive Coaching Alliance 2010

United States Field Hockey (USFA) Official 2011

Aerobics and Fitness Association of America AFAA Group Fitness Instructor 2013

US Lacrosse Level 1 Coaches Trainer 2013

ACE Health & Wellness Coach 2013

Medical Fitness Professional 2017

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