Computer Network Technician

PAUL KUCHERKA

• Forney, TX ***** • 713-***-**** • ****.********@*****.***

PROFESSIONAL

SUMMARY

* ***** ** * ************ drone pilot with 450 hours electronically logged

** ***** ** ** ** Technician, Help Desk and Network Technician 6 years as a Technical Writer and Interactive Media Creator

8 years United States Marine Corps 6 years Texas Army National Guard

CERTIFICATIONS/ CompTlA A+

EDUCATION CompTlA Network+

Dell Certified DCSE Client DMS SoftSkills

Part 107 FAA Certified Commercial Drone Pilot

High School Diploma: 05/1986

Rice CISD High School - Altair, Tx

Certifications by TechSkills: 4/2009 Tech Skills Campus - Houston Tx

WORK HISTORY INTERACTIVE MEDIA WRITER 10/2020 to 5/2023

Lockheed Martin, MFC, Grand Prairie, TX

Utilized exceptional writing, editing and proofreading skills to produce engaging

and error-free content.

Organized material to research and complete writing tasks

Proofread copy written by colleagues to correct spelling, punctuation, and grammar.

Analyzed developments in field to update work tasks.

Wrote and implemented technical procedures manual for distribution to customer.

Edited xml documents authored by team members.

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

DISTRICT COURIER SERVICE / COMPUTER NETWORK TECHNICIAN

08/2015 to 10/2020

Fredericksburg ISD, Fredericksburg, Texas

Provide immediate delivery service for any district wide needs.

Provided said service for 3.5 years waiting for technology position to open.

Responsible for providing first line of support to the district's system end users including desktop support, application support, hardware & software related issues.

Provided input for procurement of peripherals, desktops, laptops and related end user hardware and software.

Set up and configure computer hardware and peripheral devices as requested.

Assist with maintenance of asset tracking for hardware and software related items as necessary.

Troubleshoot hardware and software to determine and rectify network problems

Diagnosed and resolved hardware, software and network problems and replaced defective components.

Supported users both locally and by phone with problem resolution and education.

OWNER 08/2014 to 06/2020

The Computer Haus

Set up computers as well as build custom computers.

Install wired and wireless networks.

Diagnose hardware/ software issues and resolve them.

Remotely connected to client’s computers with TeamViewer to resolve minor issues and provide software installation.

Provide “personal shopper” service by informing customers of their best computer solution for their needs.

Consulted with customers to assess needs and propose optimal solutions.

COMPUTER NETWORK

TECHNICIAN SKILLS

Ability to install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the company.

Relocate computer hardware, peripherals, and equipment as needed.

Ability to provide technical assistance to users of computers, instructional equipment, and software.

Ability to install and configure application and operating system software and upgrades.

Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.

Assist with the organization and distribution of technology-based material for everyday use.

Ability to diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers.

Retire old equipment and perform data migration to new machines.

Ability to service equipment according to an established preventive maintenance schedule.

Maintain accurate updated records of preventive maintenance.

Maintain accurate records of time and materials required to perform repairs and service.

Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s).

Identify, request, and control the inventory of repair parts.

Compile, maintain, and file all physical and computerized reports, records, and other documents.

Comply with policies established by locally generated policy.

Comply with all company routines and regulations.

Follow company safety protocols and emergency procedures.

Respond to after-hours emergencies as needed.

Contact this candidate