Scrum Master

Kisito Asongwe

LEAD SCRUM MASTER

Dallas/Fort Worth Metroplex •682-***-**** • ad2ftv@r.postjobfree.com

Objective

Innovative, Passionate, adaptable and solutions focused Certified Scrum Master with 9+ years specializing in leading high-performing and multi-disciplinary teams from product development through successful product launches. Strategically eradicating impediments and providing necessary assistance as a servant leader for the delivery of high-quality products.

Technical Skills

Methodologies: SDLC, Agile, UML

Agile Methods: SAFe Enterprise Framework, TDD, BDD Agile, XP, Kanban, Scrum, Scrumban

Business Modeling Tools: SQL Server 2012/2008 R2/2008/2014, SSRS, MS office, Excel, Power pivot, Outlook, Power Point and Publisher, PowerShell, PowerBI

Project Management/ALM: Microsoft Office, Microsoft Project, Team Foundation Server

(TFS), Microsoft Visual Studio 2010/2012/2014, HP Quality Center

Website Development: XHTML, CSS 2 & 3, HTML 5, JavaScript, XSLT, XML, Xpath, XSL-FO, Apache Cocoon, Tomcat, Subversion, XML Data pipelines, Abinicio

ALM/Agile/Scrum Tools: Scrum Works, Rally, Version1, Team Foundation Server, Jira, MS Whiteboard,mirrow

Database Operating Systems: MS Access, SQL Server Data Tools, T-SQL, SSRS, XML

Windows 7, MAC OS, Oracle, Report Builder 3.0, Teradata

Content Management System IBM (WCM 7), SharePoint, OneDrive, MS Teams, Yammer, One Note, Flow, MS Planner, Stream, MS Forms, MS Teams.

Deployment tool: GitHub, git extension, GitLab, SonarQube, Jinkins, TeamCity, Octopus Deploy Azure Devops.

Professional Skills

Certified Scrum Master with proven records of successfully managing development teams transitioning from Waterfall to Agile methodology.

Facilitate Scrum events and other ad-hoc meetings for teams. Facilitating multi-team events like Big Room Planning, Scrum of Scrums, and story mapping session

Assist Product Owners and teams in story writing, backlog maintenance and prioritization and planning. Facilitating creation and prioritization of program-level feature and architectural backlogs

Serve as teams’ or programs’ information radiator, representing the team or program to senior management, stakeholders, and sponsors.

Effectively use metrics and data visualization to report progress and support data-driven decision making at the team or program level.

Facilitate estimation and planning at the team or program level. Assisting in creating useful, reliable, and practical forecasts for delivery sprints and releases

Coach developer, designer and product team members in Agile practices, values, and principles

Coach more junior Scrum Masters

Help teams and individuals clarify goals, and actions to achieve them.

Shield the team from outside distractions, context switching and interference.

Track and remove impediments.

Experience with assessing the Scrum Maturity of the team and organization and coaching to higher levels of maturity.

Build a safe environment with an emphasis on collaboration and problem solving.

Participate in Agile Communities of Practice across the organization and agile community.

Work Experience

Wells Fargo

Sr. Scrum Master March 2019 to Present

Lead multiple high performing Scrum teams facilitating progress toward delivery goals using agile practices and coordinates information with other non-scrum teams involved in the project.

Practiced and promoted Agile/Scrum delivery methodology including managing budget and schedules for assigned programs/projects.

Identified dependencies and removed impediments to project progress, identified areas of risk, and developed and implemented complex mitigation plans.

Facilitated core Agile meetings with two or three teams (Sprint Planning, Daily Stand-up, Demo, Retrospective and Backlog refinement).

Developed metric reports on project status, budget, schedule, and agile metrics such as velocity and cycle time.

Managed internal and external communication by making sure the three pillars of Scrum are applied all through the entire project so that a trust relationship can be established.

Lead collaboration sessions with internal clients on complex/large-scale projects to formulate creative and practical solutions to software challenges.

Interfaced and effectively communicated with business and technical resources.

Synchronized with non-technical teams to deliver releases smoothly.

Identified key cross-functional issues and project synergies; provided guidance with complex project issues.

Experience working in SAFe scrum environment.

Collaborated effectively with management and appropriate project stakeholders on issues and conflicts that impact time, cost, scope, quality, and risk of assigned complex projects/programs.

Helped balance prioritization of technical features and software delivery by creating a positive and easy communication channel (team, product owner, stakeholders)

Strongly knowledgeable with the Agile methodologies; Scrum, Kanban, SAFe, etc.

Properly manage the backlog and aid team in determining suitable commitments for product backlog items and sprints

Understanding the incremental delivery, backlog tracking and the value metrics (burn down chart metrics, average velocity, and the tasked definition)

Facilitated discussion and facilitate consist of Transparency, Inspection and Adaption throughout the process in ways that will promote value to the organization.

Ensured extrinsic transparency is baked into the culture of the team to facilitate real-time knowledge sharing with the business.

Build a trusting environment where the team is comfortable raising issues without fear of blame, retribution, or being judged, with an emphasis on problem solving

BB&T Bank, Dallas TX

Senior Scrum Master Jan 2017 to Feb 2019

Coordinate Agile ceremonies like sprint planning, sprint reviews, daily scrums, Sprint retrospectives, and other needed meetings to help the team deliver high quality products.

Coordinate Scrum of Scrums with other teams.

Participated in the Agile/Scrum Community of Practice to introduce and continually improve agile processes within the organization.

Track and Communicate sprint status with management and other corporate stakeholders.

Support product owner, the team by understanding the product vision.

Participated in the Agile/Scrum Community of Practice to introduce and continually improve agile processes within the organization.

Document team definition of done and review best practices with the team ensuring criteria such as change tracking, automated acceptance and regression tests, revision control, code reviews and technical best practices are adhered to.

Protect the team from external interruptions from stakeholders or management.

Demonstrate excellent verbal and written communication skills and the ability to interact professionally with a diverse group ranging from team members to senior leadership.

Track how team is getting close to the sprint goals and guide discussions around adjustments to the team’s committed plan.

US Department of Environmental and Protection Agency(EPA), Durham NC

Lead Scrum Master, Feb 2014 to Dec 2016

Coordinate Agile ceremonies like sprint planning, sprint reviews, daily scrums, Sprint retrospectives, and other needed meetings to help the team deliver high quality products.

Coach other scrum masters and ensure that they are all aligned with the enterprise.

Involved in Gathering Requirements with Product Team/manager to ensure requirements are clear and concise.

Act as Support product owner, rewriting support ticket/bugs as user stories, prioritizing user stories, and assigning business value.

Acted as a primary communication hub between the various functional departments and the software development team to foresee risks, formulate plans, and organize activities to ensure sprints are completed on time.

Supervise writing User Stories, Acceptance Criteria with Stakeholders ensuring it meets stakeholder’s expectation.

Continually resolve any blocks for Monitoring team by contacting Stakeholder/SME to resolve blocks.

Coach Team members and train co-workers about the agile processes, and framework

Support Senior Engineering Program Manager in projects in delivering programs in an agile fashion.

Capture Metrics such as Sprint burn down, Velocity, Release burn down, & other metrics to measure overall team progress.

Coordinate Agile ceremonies like sprint planning, sprint reviews, daily scrums, Sprint retrospectives, and other needed meetings to help the team deliver high quality products.

Conduct Bi-weekly Sprint Planning and Retro Discussions of previous Sprints.

Act as the bridge between the Product Manager and the scrum delivery team; I align both parties to a common goal while managing stakeholder expectations.

Created high level functional requirements and broke them down into User Stories in Jira

Work closely with the onsite QA Manager, clients, business analysts, designers, and developers to develop comprehensive test plans during early phases of each project.

Document Team Impediments when reported and make sure they are addressed as soon

as possible.

EZLYNX

Data Analytics Analyst March 2012- Dec 2013

Gather Data, analyze data, develop, and build SSRS reports in Support of the Windows, Storage and Backups.

Designed and implemented stored procedures, views, and other application database code objects.

Worked with stakeholders, developers, and production teams across units to identify business needs and solution options.

Produced dashboard SSRS Reports under report server projects and publishing SSRS Reports to the report’s server.

Created SSRS Data Model projects using Microsoft Visual Studio 2012 and using Report Builder for report server to facilitate Ad-hoc reporting by the business users.

Develop and maintain SQL queries from multiple data sources to support the business.

Created Tabular and Matrix Reports with all aggregate functions and expressions.

Produced dashboard SSRS Reports under report server projects and publishing SSRS Reports to the report’s server.

Education/CERTIFICATION

Certified Scrum Master (CSM) – Scrum Alliance

PMP Certified

Professional Scrum Master I (PSMI) – Scrum.org

Scrum Master Accredited Certification (SMAC) – Scrum Institute.Org

SAFe Agilist certification program (SA) – ScaledAgile.com

SAFe Product Owner/Product Manager (POPM) – ScaledAgile.com

Noveda School of Data Analyst

Bachelor’s Degree, University of Buea

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