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Technical Support Engineer

Location:
Abu Dhabi, United Arab Emirates
Posted:
January 04, 2024

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Resume:

TECHNICAL SUPPORT ENGINEER/TIME KEEPER

Career Objective

To work with a well-reputed and established organization in a challenging environment, where I can use my talents, knowledge and potentials to the maximum extent. Educational Profile

Completed B.E (Computer Science and Engineering) at425-Sri Jayaram Engineering College, Anna University with 68% (2006-2010)

Completed Higher Secondary Course at St. Josephs Higher Secondary School, manjakuppam cuddalore-1. With 73% (2004- 2006)

Completed Secondary Course at School Govt. Higher Secondary School, periyakuppam, cuddalore with 83% (2004)

Technical Skills

Academic projects:

Title Secure and policy compliant source routing.

Description I present a methodology to reduce the network traffic and to increase the performance of data transfer by giving user control over selecting required. path for fine-grained path selection by using cryptography alg. If the key values were matched the data should be delivered to the receiver. If the key values were not matched the data should not be delivered. Operating

System

Windows xp Coding Language C# Database SQL server

PUSHPARAJ.K

No:93, south street,

Chithirai pettai,

Thiyagavalli(post),

Cuddalore (tk & dt),

Tamil Nadu, Mobile: +971********* / 908*******

Pin:608801 Email: ad2fsl@r.postjobfree.com

Operating System:

*WindowsServer2003,2008,2008R2

⃰ Client System WinXP, Win7,8,10

Packages Known:

MS-Office, MS-Excel.,

1. Very enthusiastic and highly motivated with a positive attitude

2. Efficient leader and good Team worker

3. Simple and self-confidents

4. Patience

5. Adaptability.

Experience details:

Company Name: Al Rajul Al Sadiq Tec Cont. UAE.

Site Contractor: Al Tayer Stocks LLC UAE

Site Name : JBH Enhancement and Al Bahar New Villa Designation : Time Keeper

From : January 02nd 2022 to Stil Date.

Job Responsibilities:

Create new reports from the time and attendance system.

As necessary, punches operator job cards, checks all labors time sheets for accuracy and makes adjustment or corrections.

Distribute and collect timecards each pay period.

Keep track of leave time such as vacation, personal and sick leave for employees.

Answer site phone calls and rectify the issues and requirements.

Seek timesheet approval from applicable client representatives.

Communicating with supervisors to provide updates on work progress or any issue that arise.

Recruiting, hiring and training new time keeping staff members as need.

Monitoring timecards for accuracy and making any necessary adjustments as if need.

Reporting any timekeeping irregularities to supervisor for further investigations.

Maintain record time keeping data on spreadsheets or computer systems securely. Company Name : Apogee Engineering and Technical Services Company, Qatar Designation : Electrical Supervisor.

From : January 22nd 2020 to July 10th 2020.

Job Responsibilities:

Schedule, assign, plan and supervise electrical personnel perpormance on different electrical projects.

Plan and prepare work and equipment usage schedules.

Develop electrical expenditures priority and equipment and appliance maintenance procedures.

Monitor all workers performance every day.

Ensure Take PTW permit for every day start before work and also close the permit end of day.

Install PCB panel board and should be proper wiring connection according to diagram.

Commissioning all completed work once before end of hand over.

Maintain all documents like Permit, Diagram in working area. Company Name: Pioneer Digitronics Pvt Ltd.

Designation : Technical Engineer.

From : July 9th 2018 to October 31st 2019

Job Responsibilities:

Install and Configuration of CCTV Security Camera

Handle All Hardware and Software problem resolve it manually.

Develop and maintain installation and configuration procedure.

Find the fault of computer peripheral and also replace it suitable material like HDD, RAM, Motherboard and etc…

Company Name: Educomp Solution Ltd.,

Designation : Engineer-Operation

From : July 02nd 2014 to March 28th 2018.

Job Responsibilities:

Handled the hardware problems and resolve it manually.

Server Problems are solved it manually and used some software’s.

Develop and maintain installation and configuration procedures.

Repair and recover from hardware or software failures. Coordinate and

communicate with impacted constituencies.

Handled some of the Network issues such as LAN and used to find the fault in Network Tester tools.

Troubleshooting of Routing & Switching issues in the IP/MPLS network.

Handled the Projector issues such as dull view, not powering on and replaced the Projector Lamp.

Company Name: SSR Infotech Private Limited, Pune

Designation : Network Engineer

From: (2+ Years) December 21st 2011 to June 20th 2014. Job Responsibilities:

Develop and maintain installation and configuration procedures Install and configure systems such as supports GIS infrastructure applications or Asset Management applications.

Develop and maintain installation and configuration procedures.

Perform regular file archival and purge as necessary.

Create, change, and delete user accounts per request.

Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.

Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

Handled the hardware problems and resolve it manually. Company Name: Tikona Digital Networks Pvt. Ltd., Chennai. Designation : Technical Executive

From : July 15th to August 28th 2011.

Job Responsibilities:

Fault Isolation & Troubleshooting for existing Wi-modem base stations & customers within stipulated time. Providing online support to Engineers onsite for getting issue resolved.

Troubleshooting of Routing & Switching issues in the IP/MPLS network.

Handling escalated issues allocated by the Service Operation Centre (SOC) and the Field Operation Team

Company Name: Synergia technology, Bangalore.

Designation: Network Engineer.

From: 1+years(May 17th 2010 to July 11th 2011.)

Job Responsibilities:

Back office and web maintenance

Handle site problems and backing up service.

Back maintenance and network load blenching

Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary.

Perform periodic performance reporting to support capacity planning.

Maintain data center environmental and monitoring equipment. Passport Details:

Personal Data:

Father’s Name : C.Kuppuraj

Mother’s Name : K.Aravalli

Spouse Name : P.Divya

Date of Birth : 29.05.1988

Sex : Male

Nationality : Indian

Religion : Hindu

Community : MBC

Marital Status : Married

Languages Known : English, Tamil

Declaration:

I hereby declare that the above furnished details are true and correct to the best of my knowledge and belief.

Date:

Place: Cuddalore, Tamilnadu

(PUSHPARAJ.K)

Passport number Date of issue Date of expiry Place of issue U7875053 11.09.2020 10.09.2030 CHENNAI

Other Details:

Field of interest : Networking and hardware, Time Keeper Hobbies : Hearing songs, Playing cricket and volley ball.



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