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Case Management Manager

Location:
Owosso, MI
Posted:
January 04, 2024

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Resume:

Anne O'Dell, MSN, RN

ad2fmd@r.postjobfree.com 989-***-****

Master's of Science in Nursing Education. Proficient in Supervising, Training, Case Management and Long-Term Care. Well- versed with Team Leadership, Critical-Thinking, employee retention and working independently as well as working as part of a team. Fourteen years of teaching experience online and face-to-face nursing and nurse aide programs. Train-the-Trainer certified. Critical Thinker and detail oriented, self-starter. Well-versed with professional development, project management, managed medicare and insurance claims. Ambitious and dedicated nurse for seventeen years. Licensed in the State of Michigan.

Took time off from October 31, 2022 to current date to take care of critically ill family member. Now ready to go back to work.

Nursing Case Manager

Advent Health Insurance- Online/Remotely- Orlando, Florida

January 5, 2021, to October 31, 2022- Online/remote position ended due to company changes

Attended to insurance case management and Utilization Review duties.

Constant communication with clients, families, and other health care workers with clear, concise language.

Helped client gain access to home health, rehab or other professional services needed for their care.

Assess, plan, implement and evaluate patient progress and initiate appropriate action. Developed tailored care plans by assessing the needs of the patient or injuries.

Recorded clients progress and adjusted if needed to improve client’s health outcomes. Detail oriented documentation. Maintain an auditing system to ensure completeness and accuracy of clinical health information.

Discharge planning and problem-solving experienced.

` I. Successfully assisted 222 clients to be able to go back home to live with necessary rehab, home health and appropriate medications to live at home safely and cost-effectively.

II. Advocated for clients to get them the appropriate medical devices needed to support their rehab.

III. Educated Patients to make informed decisions and evaluate patient motivation to be independent.

Assistant Director of Nursing- ADON Health Care- Ovid, Michigan-July 12, 2018 – December 30, 2021

Attended to ADON duties such as staff development, interviewing, training, auditing Medicare/Medicaid charting

State survey preparedness as a nurse and as a management leader running mock surveys and assisting survey staff.

Case Management, Quality control indicators, RUG's and Oasis experienced.

Long-Term Care supervising, discipline, medication and treatments and other duties set for me by Director of Nursing.

I.Successfully prepared staff and made positive changes to the facility that was needed according to state survey to make us smoothly pass the state survey in 2018 and 2019 without any citations given.

II.Hired, trained, and continued to educate 100+ new staff members effectively and attentively.

III. Efficiently set measurable and attainable goals with staff. Example is that I discussed with staff ways to reduce resident falls by 50% by the end of the year by answering call lights by the second ring, never walking by a call light that is on and making sure that the resident has water, call light, and anything else residents may need within easy reach. Goal was more than adequately reached by December 30th, 2018 changing our fall rate to 0.

IV. Successfully kept every employee responsible for answering call lights if they walked by one by providing clear vision and direction.

Program Student Mentor-Nursing- Online/Virtual

Western Governors University - Salt Lake City, Utah

February 2015 to July 2018

Professionally mentored, assisted, and supported students in their degree programs in obtaining a BSN or an MSN degree remotely.

Enrolled, guided and on-boarded students.

Kept weekly and at times, daily contact with students to motivate and encourage them to finish their courses.

Collaborated with other staff to support students.

I.Effectively graduated 100 + students in 3 years and received an award for 100 students graduated under my guidance.

II.Creatively came up with ideas to help at-risk students victoriously complete their program to get a degree. An example is contacting at- risk students daily via texting and email just to touch base with them and keep them accountable.

III.Aided a student who had a fire in her home to the learning resources WGU offered to get her back on track and graduate on-time.

Nurse Aide Instructor Lansing Community College, Michigan

July 2008 to February 2015

Educated and Instructed students to become Certified Nurse Aides.

Performed orientation with 30 students each term, taught lab, theory and clinical.

Planned, revised and evaluated curricula, course content and methods of instruction.

I.Productively taught and graduated approximately 807 students in my 7 years teaching.

II.Accurately developed new curricula, homework and hand-outs that satisfactorily met State of Michigan standards for CNA testing.

III.Received my master’s degree in education and started to teach Registered nurse classes before leaving this position for an at home/remote position.

After this I worked in long term care for 4 years

EDUCATION

Master of Science in Nursing Education

Walden University - Minneapolis, MN- Online

Magna Cum Laude

November 2014

Associates Degree in Nursing

Baker College - Owosso, MI

Summa Cum Laude

June 2006

SKILLS

Case management experience for 3 years including insurance regulations such as Medicare/Medicaid Regulations.

Many years of assisting students with Higher Education in Enrollment, assistance in Registration and On-boarding.

Acute Care experience in skilled and residential halls, Orthopedics and Neurology.

Proficient with Canvas, Epic, Lever, Outlook, Excel, Power Point, Google Drives, Suite and Docs, Outlook, Adobe Connect, Salesforce, PCC, Star, Blackboard.

CERTIFICATIONS/LICENSES

Registered Nurse (RN) Train-the-Trainer Certified

470-***-**** 460-***-****

May 2006 to Present- 17 years



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