Donna Y.

Makiling Donna Y. Makiling

Block * Lot 3, Expansion Phase 3, Camella Lessandra Bucandala

Bucandala IV, Imus, Cavite, Philippines, 4103

+63-915-***-****

ad2fm0@r.postjobfree.com

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Professional

Summary

Highly motivated and versatile professional with a Certificate of Completion in Hotel and Restaurant Management and a diverse background in entrepreneurship. Adept at handling various aspects of business operations, from logistics and customer service to online marketing and social media selling. Skilled in menu planning, food trades, baking and pastry, and hotel and restaurant services. Committed to delivering exceptional results and driving business growth.

Seeking a challenging position in any available industry where I can leverage my entrepreneurial mindset, leadership abilities, and customer-centric approach to contribute to the success of an organization.

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Personal

Information

Birthdate November 20, 1975

Sex Female

Civil Status Widowed

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Work

Experience

Kooperatiba ng Mga Tindera sa North Harbor (Cooperative of Shop Owners in North Harbor) / Eatery Owner and Board Member

2003 - 2020, NORTH HARBOR PORT, TONDO, MANILA CITY

Successfully owned and managed an eatery, overseeing all aspects of operations, including staff management, menu planning, inventory control, and customer service.

Developed and maintained strong relationships with customers, resulting in a loyal customer base.

Actively participated as a member and board member of a cooperative of store owners, collaborating on initiatives and decision-making processes. DemsDems Trucking Services / Owner

2019 - 2022, NORTH HARBOR PORT, TONDO, MANILA CITY

Established and managed a trucking services business, responsible for transportation and logistics operations.

Oversaw fleet management, route planning, and ensured timely and efficient delivery of goods.

Dems Dems Wondermom / Online Seller

2019 - 2023, IMUS CITY, CAVITE

Conducted online selling of bags and clothes through Facebook live selling, leveraging social media platforms to reach a wide audience.

Managed inventory, handled customer inquiries, processed orders efficiently.

Developed marketing strategies to increase sales and expand customer base. ㅡ

Education Columbia Polytechnic Institute / Hotel and Restaurant Management 1995 - 1997, MANILA-CAVITE ROAD, CAVITE CITY

Gregorio Perfecto High School / Secondary Education 1991 - 1995, 775 RICAFORT ST., TONDO, MANILA CITY

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Seminars and

Certifications

The Cooperative Encounter 2000

July 15, 2000

Caregiving / VAA Skills Development and Maritime Training Center, Inc. July 3 - October 3, 2002, PEDRO GIL, PACO, MANILA CITY First-Aid Training / The Philippine National Red Cross September 2-5, 2002, THE PHILIPPINE NATIONAL RED CROSS MANILA CHAPTER Basic Life Support Training / The Philippine National Red Cross September 6, 2002, THE PHILIPPINE NATIONAL RED CROSS MANILA CHAPTER Practicum for Caregivers of Elderly Patients / MKLL Foundation October 14-21, 2002, MKLL SENIOR RECREATION CENTER, PACO, MANILA CITY Food Trades Certification / Honorio MC Lopez Technical Institute, Inc. March 11, 2012, TAYUMAN ST., TONDO, MANILA CITY

Baking and Pastry Certification / Honorio MC Lopez Technical Institute, Inc. April 22, 2012, TAYUMAN ST., TONDO, MANILA CITY

FIRST HONOR, Given on May 10, 2012

Hotel and Restaurant Services Certification / Honorio MC Lopez Technical Institute, Inc.

September 14, 2012, TAYUMAN ST., TONDO, MANILA CITY THIRD HONOR

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Skills Strong leadership and management abilities

Excellent customer service and interpersonal skills

Proficient in menu planning and food trades

Knowledgeable in baking and pastry techniques

Sound understanding of hotel and restaurant services

Effective communication and negotiation skills

Detail-oriented with excellent organizational abilities

Proficient in social media marketing and online selling platforms ㅡ

References

AVAILABLE UPON REQUEST

Contact this candidate