Business Analyst
Resume:
Trần Thị Thu Hiền
Business Analyst
Profile
Female
***********@*****.***
https://hientran201.substack.com/
Hanoi
Skills
BA skills:
• Analysis: processes, situations, systems
thinking
• Teamwork
• Problem-solving skills
• Management skills
• Self - learning
• Good communication
• Presentation
• UML
• Design
Tools:
• Modelling tools: Draw.io, Lucidchart
• Document writing: Confluence, Excel
• Task management: Jira, Asana, Excel
• Interface mockup: Figma, Balsamiq
Language
• English
Objective
Short-term:
• Apply my own knowledge and experience to provide feasible and effective solutions, support business decisions, and increase business values.
• Learn new knowledge at work to gain experience for future advancement. Long-term:
Become a Senior Business Analyst.
Education
Thuongmai University Degree: Excellent
Work experience
BUSINESS ANALYST 08/2022 - Present
INTELLIFE JOINT STOCK COMPANY
1. Projects involved:
• Transportation management software (Partners and Internal) - WEBSITE.
• Warehouse management software - WEBSITE.
• Software for managing corrective and preventive items - WEBSITE + APP.
• Ecommerce software - TokyoLife - WEBSITE + APP.
• Goals management software - WEBSITE.
2. Project management model: Agile
3. Role:
• Collect business requirements from relevant parties and provide solutions, discuss together to finalize the scope of the project
• Analyze and model the system, write BRD, User Story, SRS, ...
• Provide answers and provide professional support to the project team
• Manage change requests
• Monitor the progress of the project team
• Participate in product testing before Go-live of the product
• Develop user manuals
• Participate in user guidance and support after Go-live of the product 4. Tools used:
• Modelling tools: Draw.io.
• Document writing: Confluence, Excel
• Task management: Jira.
• Interface mockup: Figma.
BUSINESS ANALYST (INTERNSHIP) 02/2022 - 08/2022
VNC INVESTMENT JOINT STOCK COMPANY
1. Projects involved:
• OLA City: Cashback software when shopping.
2. Project management model: Agile
g s
• Vietnamese 3. Role:
• Collect requirements from Operations and Sales teams and provide solutions
• Analyze and model the system, write BRD, FRS
• Provide answers and provide professional support to the project team
• Manage change requests
• Monitor the progress of the project team
• Participate in product testing before Go-live of the product
• Develop user manuals
4. Tools used:
• Modelling tools: Draw.io, Lucidchart.
• Document writing: Word, Excel.
• Task management: Asana.
• Interface mockup: Figma. © topcv.vn
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