Customer Experience, Store Associate, After-School Teacher
Resume:
Natalia Panuco
Montclair, CA *****
*************@*****.***
EXPERIENCE
Ross
March 2023-Present
●Ensuring high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co- workers to provide excellent sales service
●Delivering sales, outstanding customer experience, and operational expectations
●Maintains personal and productivity goals
●Greet customers by asking open-ended questions to assess needs
●Handle closing procedures, including putting all merchandise away and setting up store for the next day
●Handle all customers' orders at the cash register, including cash payments and refunds/exchanges.
City of Montclair, Montclair- Learning Leader MAP (Montclair After-School Program)
June 2022- Present
●Help children with homework
●Teach enrichments and create creativity writing activities for students
●Teaching physical activities and calisthenics
●Monitor and assistance lunchroom activities
●Conduct daily attendance of variety of students
Stater Bros., Montclair- Courtesy Clerk/ Baker
March 2022-July 2022
●Bagged groceries for customers
●Baked/packaged variety of pastries
●Restocked all of the baked goods made that morning
●Returned all go backs and organized to ensure cleanliness
●Shopping cart recovery
●Swept floors and maintained a clean environment
●Assisted customers with grocery shopping lists, carrying groceries out to customers' cars, and answering customers questions/phone calls.
In- N- Out, Pomona — Store Associate
August 2020- December 2021
●Prepared merchandise for the kitchen and stocked the supply cabinets.
●Handled all customer orders at the cash register and on handheld, took payments provided change (cash).
●Handled closing procedures, including counting the contents of the cash register.
●Respond to customer questions and requests in a prompt and efficient manner.
●Work at a fast pace to satisfy customers and their needs.
McDonald’s Inc., Ontario — Crew Member
December 2019 - July 2020
●Prepared merchandise for the kitchen and stocked the supply cabinets.
●Unpack and create an overstock of Happy Meal packages.
●Handle all customer orders at the cashier counter, take payments, and provide change (cash).
●Handle closing procedures, including counting the contents of the cash register, depositing to volt.
●Respond to customer questions and requests in a prompt and efficient manner.
CareTaker, Montclair — Babysitting
February 2020- Current
●Maintained a safe and welcoming environment.
●Fed and cared for 4 children under 10 years old.
●Ensured daily homework was completed
●Created fun and educational games and activities.
EDUCATION
Chaffey High School, Ontario
August 2017 - May 2021: Graduate
GPA of 3.8
AP Composition
AP Government and Economics
SKILLS
Creative and outgoing personality
Observant, vigilant, and detail oriented
Exceptionally organized, independent customer service skills
Team player
Very enthusiastic and bring positive energy towards others and work
ACHIEVEMENTS / AWARDS
Honor roll throughout high school (Fall 2017- Spring 2019)
Leader of a program dedicated to help reduce pollution
REFERENCES
●Available upon request
Contact this candidate