Customer Service Representative
Resume:
MAE RAVEN
Bryan, Texas, United States
ad2fib@r.postjobfree.com 979-***-****
linkedin.com/in/mae-raven-b12410269
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
career objective
Experience
Delivery Driver
Walmart
Verified items and model numbers to
match products on invoice with
quantities loaded.
•
Contacted customers prior to delivery to
confirm and coordinate delivery times.
•
Drove positive customer experience by
building relationships and providing
solutions to customer needs.
•
Managed delivery pickups in-store using
handheld device.
•
Obtained customer signatures
confirming receipt of high-value
products.
Paraprofessional
Bryan ISD
Implemented behavioral plans designed
by IEP team.
•
Communicated student progress and
concerns to teacher.
•
Demonstrated patience, compassion
and empathy in various situations.
•
MAE RAVEN - page 1
Promoted positive learning
environment, making learning fun and
Customer Service Representative
helping children feel safe.
Provided positive and nurturing support
while attending to students' physical,
personal and emotional needs.
Customer Service Representative
Wayfair
Addressed customers courteously using
suitable methods and problem-solving
skills.
•
Responded to telephone inquiries and
complaints following standard operating
procedures.
•
Greeted customers by name and
displayed respectful attitude, helping
develop rapport with customer base
and build lasting relationships.
•
Delivered personalized customer service
relating to questions and promptly
resolved basic problems on customer
accounts.
Customer Service Specialist
Wayfair
Jun 2018 - Sep 2018 (4 months)
Built sustainable customer relationships
of trust through open and interactive
communication.
•
Obtained and evaluated relevant
information to handle product and
service inquiries.
•
Built sustainable relationships and trust
with customer accounts using open and
interactive communication.
Customer Service Representative
United Recovery Systems LP
MAE RAVEN - page 2
Apr 2016 - Aug 2016 (5 months)
Addressed customers courteously using
suitable methods and problem-solving
skills.
•
Provided account information to
customers and explained bill service
policies and customer rights.
•
Updated and maintained database with
accurate customer information and
timely data entry.
•
Greeted customers by name and
displayed respectful attitude, helping
•
develop rapport with customer base
and build lasting relationships.
Worker
BingoBarn
Feb 2013 - Aug 2015 (2 years 7 months)
Provided efficient and courteous service
to customers at all times.
•
Worked with coworkers to complete
tasks.
•
Adhered to quality and service
standards to support operational goals.
•
Demonstrated ability to manage
multiple tasks while remaining
adaptable and flexible.
•
Home Care Provider
Choice Home Health Care
Sep 2011 - Feb 2013 (1 year 6 months)
Identified changes in resident status or
needs to communicate to nursing staff.
•
Documented delivery of quality care in
resident's clinical record.
•
Maintained patient records and
reported notable observations to
supervisor and case manager.
MAE RAVEN - page 3
•
Checked and documented patient vitals
to decipher changes in progress.
•
Performed variety of duties as
requested by client, such as obtaining
household supplies and running
errands.
•
Bathed patients and assisted with ADLs,
promoting autonomy while monitoring
safety.
•
skills
Time Management• Customer Service•
Customer Response• Verbal and Written Communication• Attention to Detail• Customer Relationships•
Education
University of Phoenix
BACHELOR OF SCIENCE (B.S, CRIMINAL JUSTICE CANDIDATE Skills
attention to detail • basic • customer relations • customer service • data entry • database administration • delivery • nursing • policy analysis • problem solving Honors & Awards
Mae Raven - University of Phoenix
May 2022
Made the dean's' list in college
MAE RAVEN - page 4
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