Bartender, server
Resume:
Crystal Wold
Energetic, motivated bartender strongly committed to a high-level of service in a fast
paced atmosphere; seeking opportunity to further develop existing skills as well as learning new techniques and operations.
Elk River, MN
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Bar Manager/Bartender
The Kitchen Table - Ramsey, MN
January 2020 to August 2023
I was hired here to help develop and maintain relationships with customers to build a strong following for the newer restaurant. I was given the responsibility of being in charge of our cocktail program, and developed ever-changing craft cocktail menus. Utilizing seasonal ingredients, I created house-made mixes, syrups and infusions to elevate the beverage program at my establishment. Bartender
Broadway Bar and Pizza - Rogers, MN
November 2019 to March 2020
Provide friendly and efficient service to guests and waitstaff. Help waitstaff as needed; taking tables, running food, clearing dishes. Make sure bar area is clean, prepped and ready for the next shift. Server/Bartender
Boondox Bar and Grill - Otsego, MN
June 2019 to March 2020
Provide service to a large patio and volleyball leagues. Maintain efficiency and quality care of guests in a fast-paced, full upscale sports bar. Ensure professional and fast service of beverages to bar customers and service well.
Bartender
Northwoods Bar and Grill - Nowthen, MN
June 2006 to June 2019
Offer pleasant customer experiences for guests by providing excellent and prompt service. Training in new serving and bartending staff. Serve as manager on duty during all bartending shifts - in charge of flow and productivity of floor and kitchen staff, maintaining order in high-stress situations, and resolving any guest concerns or complaints. Develop and maintain strong guest relationships, ensuring repeat regular customers. Often requested by customers for taking care of larger parties and events. Develop seasonal drink menus. Cover shifts/come in to help out when restaurant is busy on nights that I am not scheduled. Customer Service/Manager
The UPS Store - Elk River, MN
March 2006 to June 2006
In addition to customer service, also responsible for training all new employees, taking care of all day to day operations in store owner's absence, and supervising other employees. Other duties include processing packages for shipment, file damage/loss claims with shippers, preparing monthly billing, and general counter help.
Web Design & Graphic Design - Elk River, MN
December 2005 - June 2006
Working with small business owners building company websites and doing graphic design. Web site services include page content design and organization, navigation, photo/graphic optimization, content editing, search engine submission, testing and publishing. My graphic design services are applied to banners, web site buttons and navigation links, and logos for websites, business cards, letterhead, etc. Client Service Specialist
Carlson Marketing Group - Plymouth, MN
February 2003 to December 2005
Position included providing client services, conducting program research, managing client email boxes, resolving and responding to client and participant inquiries within a specified service level agreement. Researching and responding to internal requests for client rewards programs. Working on process improvement for resolving client issues and composing and updating information made available to contact center reps to encourage one-call resolutions. Main client contact for marketing program information.
Education
High school or equivalent
Skills
• Bartending
• Supervising experience
• Management (5 years)
Certifications and Licenses
TIPS Certified
Assessments
Bartending — Proficient
February 2020
Understanding, pouring, and mixing drink orders
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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