Scheduling Coordinator Front Desk

336-***-****

*************@******.***

ALISON GLASGOW

RECEPTIONIST/SCHEDULING COORDINATOR

PROFESSIONAL OVERVIEW

EDUCATION CURRENT EXPERIENCE

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Charlotte NC 28211

Compassionate and outgoing professional with over 20 years of experience working as a receptionist and scheduling coordinator in a fast-paced radiology office. Hard worker who is highly skilled at communicating. A solution-oriented professional with strong interpersonal skills, critical-thinking capabilities, and resourcefulness. APPALACHIAN STATE

UNIVERSITY

BS in Social Work

1997

CONTACT

RECEPTIONIST/SCHEDULING COORDINATOR

Solis Mammography

(formerly known as Southeastern Radiology)

Greensboro, NC October 1999 – June 2023

Daily work duties include:

• Check in patients upon arrival

• Check out patients after conclusion of appointment

• Assist with patients registration on paper and/or ipad

• Enter patient information into ERAD (radiology registration system)

• Scan and enter insurance cards/information into ERAD

• Request physicians orders - complete forms and fax to doctors offices for referrals

• Contact doctor’s offices to obtain the orders that have not been received for diagnostic appointments

• Answer phones and schedule appointments

• Schedule follow up appointments

• Contact patients for missed appointments

• Coordinate medical records- fax requests to obtain prior records, complete the image request list by faxing reports, download images to patients chart, upload images

received from outside facilities for comparision

• Collect and record payments - take copays and enter the payments into Imagine Pay (The payment recording system)

• Communicate with patients regarding wait times

• Prepare forms for next days procedures

PREVIOUS EXPERIENCE

NURSING HOME

SOCIAL WORKER

Britthaven of Madison

• Met w families admitting

patients to facility

• Coordinated care services

needed for residents

SOCIAL WORKER

Forsyth County Department

of Social Services

• Coordinated Medicaid and

other insurance services for

needing families

• Assist in filling out

applications for services

needed to assist for income

based help

Contact this candidate