Natalie (Nattie) Ausby

**** *. ****** *******, **

Phone: 346-***-****

Email: ad2ffo@r.postjobfree.com

OBJECTIVE

To achieve the highest obtainable goal that will allow potential growth, opportunity, and advancement in the health information field

EDUCATION

SKILLS

SOFTWARE

EXPERIENCE

LEE COLLEGE – Baytown, TX

Bookkeeping

Patient Representative

Data Entry

Receptionist

10-Key by Touch

Inventory

70WPM Typing

Payroll

Scheduling

Dec- Med

Word Perfect 5.0/5.1

Quicken

Bolder

EZ View

Mercury Medical Systems

Tiny Term

Insurance Filing (ICD-9 and ICD-10,

CPT, HCPC)

Payment Posting

Patient Confidentiality (HIPPA)

Word Processing Software

Collections

Accounting Methods

Customer service

Ultra-Systems

Moneris

E-mail Software

Lotus 1 2 3

Microsoft Excel

Epic

Excel

Argos Health/EnableComp, Franklin, TN 12/03/2022 to Present

Erisa Appeal Clerk

Commercial Denial Clerk

Telephone:615-***-****

Review open accounts for collection efforts

Call Insurance to check eligibility and claim status

Work denials and submit appeal and medical records when needed

Post payments and adjustments to patient’s accounts

File claims by paper to the insurance co. primary and secondary

Can maneuver through various portals for eligibility and claim status

Portal such as Navinet, Blue E, Cigna,

Addison Temporary Company, Houston, TX

Vanderbilt University Medical Center, Nashville, TN 1/21-11/21

Scheduler for Covid Line, Women’s Health

Telephone:713-***-****

Schedule patients for their visits with Women’s Health

Take Patient calls and send message over to the Doctor and the Nurse

Take Patient prescription call and send message for the patient prescription

Guardian Anesthesia Services, Webster, TX 1/18 - current

Self-Pay/Patient Collections

Telephone: 281-***-****

Review Open accounts for collection efforts

Apply excellent customer service with all calls

Collect Customer payments

Discuss and set up payment arrangements with patients

Set up auto debit monthly payments in Moneris

Train employees INN and OON payment collection process

Document all calls into PPM system in a timely manner

Generate Patient statements and Collection Letters

Call insurances to check eligibility and claim status

File claim electronically and by paper to insurances

Contact insurances to discuss patient accounts

Run reports for Pt INN and OON

Handle all medical record requests and submit within timely filing

Can also maneuver through HCA for medical records

Baylor College Of Medicine

Tx Childrens’s Hospital, Houston TX 7/06 – 4/17

Par 2 Dept of Managed Care

Telephone: 713-***-****

Work AR and Aging Reports

Responsible for monitoring and maintaining assigned accounts

Work EOB denials and submit appeals when necessary

Call insurance to discuss accounts and reprocessing of claims

Can maneuver through various portals for eligibility, and claim status

Portals such as Availity, NaviNet, CHC, UHC, TMHP etc.

Can also maneuver through HCA for medical records

Handle all medical records requests and submit them within timely filing

Ability to resolve billing discrepancies

Preferred Healthcare (GHA), Houston, TX 3/99 – 11/05

Managed Care Collector/Patient Representative

Telephone: 281-***-****

Customer Service- answering calls and questions regarding patient accounts

Discuss with patient in detail patient responsibilities such as deductible, coinsurance

Account Receivable (payments, denials, appeals)

Process and review account adjustments

Maintains and follows strictest confidentiality, adhere to all HIPAA guidelines

Collect customer payments

Discuss and set up payment arrangements with patients

Contact this candidate