Crystal Dougherty

Customer Relations

Atlanta, GA

ad2ffn@r.postjobfree.com

+1-434-***-****

I'm a hard worker fast learner, and willing to learn new occupations . Willing to relocate to: Orlando, FL - Atlanta, GA - Maryland City, MD Authorized to work in the US for any employer

Work Experience

Administrative Assistant

InGenesis - Atlanta, GA

Present

Working for the claims department for GDOL teleworking from home answering concerns of claimants properly jotting down notes according to standard. Transferring to correct department for proper assistance.

Paid Search Specialist

Sedgwick - Atlanta, GA

January 2023 to February 2023

Search for temporary accommodations for shot term leasing for people who lost their homes due to natural disasters, fires, water damage ectopic. Covered by insurance. Placing them according to what is approved by amount Covered. Sending emails, and sending customers to take tours of property to make sure proper fit try to be a equal or nicer than the house they loss and under reconstruction. Customer Service Representative/Call Center

Maximums - Chester, VA

November 2021 to November 2022

Answering General questions about consumers applications, helping consumers apply and finish applications to see what or how much financial help they can receive towards their monthly premiums, helping unlock accounts and reset passwords for consumers online account's, assist in helping choose the best benefit plans that suits consumers needs, helping consumer update applications and providing information to customers dealing with issues related to their benefits canceling plans when needed. FID Processor/ FID Batcher

Walmart Distribution Center - Sutherland, VA

October 2020 to June 2021

Scanning in freight off of pallets on line labeling with correct and accurate labels, sending unavailable items down the conveyor to be loaded into trucks and items that are not conveyor system and put them separate them on the pallet and put smaller items in the box to go down conveyor, remove pallets off of the line and to pick up zone after empty, cleaning general area. Taking freight off conveyor belt loading it into back of truck from left to right making production of 7000 a night stacking freight up to 6 ft high . Order Picker

Amazon fulfillment Association - Prince George County, VA August 2020 to October 2020

Using hand scanner to locate items to load into Kart following the navigation by bin number and letter and bin Isle. While picking orders while operating Pit machine. Quality Control Inspector

ORAN SAFETY GLASS - Emporia, VA

June 2019 to February 2020

I checked incoming frames for armor trucks and transportation trains making sure everything inspected met customers expectations using updated spec sheets and drawings provided. Checking armor glass making sure Spec criteria of the customer is met according to their guide lines in their spec handbook. Lifting glass up to 80 lb. also frames weighing up to 50 pounds or more. Clarifying MO'S making sure the numbers match the correct glass being inspected, working with customers doing PSI's as they come inspect products we built for their brand, Cleaning general area. Line Inspector/ Packaging associate

Sabra Dipping Company

July 2017 to April 2019

I inspect the hummus cups coming down conveyor to be boxed making sure expiration dates are correct and visible along with correct Julian dates for the the day of packaging, checking seals, hummus, and garnish to make sure seals are tight, lifting boxes transporting from conveyor belt to pallets, stacking pallets according to size of hummus packaging. Filling cup machine in filler hall with appropriate cups for machine and size to be packaged and sent out through line. Picker

Amazon Fulfillment Associates - Chesterfield, VA

May 2017 to July 2017

Picking items to be shipped from bins that we found in the location the telethon scanner provided us. Front Desk Receptionist

Sleep Inn - Emporia, VA

March 2017 to May 2017

Checking in registered guest for the day, making reservation for upcoming guests and walk-Ins, counting down cash drawer, reporting guest complaints to proper department insuring management, taking care of guest needs, running night audit report's, signing guest up for our rewards program. Packager

Boar's Head - Jarrett, va

September 2016 to December 2016

Cutting nets off of hams sending them down the line to be cut packaged and sealed with dates working on a assembly line.

Front Desk Associate/ Breakfast attendent

Country Inns & Suites - Emporia, VA

April 2015 to September 2016

Checking guest in and out, making reservation for upcoming guests and new arrivals using the opera system, running audit report's and end of shift reports, reporting complaints, taking care of guest needs as necessary, counting down cash drawer running credit card authorizations signing guest up for our rewards club. Preparing breakfast according to menue, Setting up dining area buffet style for guest, Setting food in proper order and placing, restocking food and beverages as necessary, clearing tables for guest and general cleaning after breakfast hours prepare for next day. Washing dishes and cleaning kitchen.

Front Desk Associate/ Breakfast attendant

Holiday Inn Express - Emporia, VA

October 2013 to April 2015

Checking guest in and out, counting down cash drawer making cash drops at the end of each shift, doing night audit reports, making new reservation for upcoming guests and walk-ins, checking room inventory, signing up guest for rewards club. Preparing morning breakfast for guest, setting up breakfast area, greeting guests, restoring food and beverages as needed, clearing tables general cleaning. Education

Some college in Business Science

CTU Online

January 2019 to March 2020

Some college in Bachelors in Busniess Management

American Intercontential University - Remote

August 2016 to June 2017

GED in General Studies

Old Dominion Job corps

July 2003 to February 2004

Skills

• Packing

• General Labor

• Microsoft word, Microsoft Excel, Microsoft Power Point (Less than 1 year)

• Marketing

• Inspection (2 years)

• Filing (5 years)

• Answering Phones (4 years)

• Pallet Jack (2 years)

• Receptionist

• Accounts Payable

• Word

• Microsoft Excel

• Microsoft Office

• accounting

• Quality Inspection

• Quality Control

• Night Audit

• Guest Services

• Accounts Receivable

• Guest Services

• Night Audit

• Quality Control

• Quality Inspection

• Assembly

• Warehouse experience

• RF scanner

• Customer service

• Food preparation

• Food safety

• Sanitation

• Food service

• Sales

• Insurance sales

• Negotiation

• Retail sales

• Hospitality

• Communication skills

• Inside sales

• Customer support

• Typing

• Tax experience

• English

• Data entry

• Phone etiquette

• Analysis skills

• Banquet Services (3 years)

• Multilingual

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