YADIR FABIAN BOTELLO CASTELLANOS

*** ****** **, ********* *******, FL • 786-***-**** • ad2fej@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Over 14 years of experience in IT area

Strong background in service desk and cybersecurity

Proven skills in maintenance and solve troubleshooting

Demonstrated ability to networking and team work

Professional communication skills include fluency in English and Spanish and Portuguese

Computer skills include: - Windows Server

- MS Office, Mac OS

- Ubuntu

- Repair and maintenance

EDUCATION

Cybersecurity Specialist

UDI, Bucaramanga, Colombia

Electronic Engineer

UDI Universitaria de Investigación y Desarrollo

ITIL V4

People Cert Mexico City

Dell Client Foundations 2021

Certification

HP Commercial and Consumer Desktops, Workstations and Notebooks Service Qualifications

Certification 2022

PROFESSIONAL EXPERIENCE

Field Technician March 2022

Agilant Solutions Inc. Lake Mary, Orlando

Service Desk

Self-Dispatch

Tech direct

Repair and maintenance:

Laptops Dell

Laptops HP

Laptops Mac

Printers setuping

Bios update

Return spare parts to the fabricant

Setup devices with Linux Ubuntu tools

Perimeter Security Consultant 2019 – 2020

GGYB, Mexico City, Mexico

I monitor constantly to save the information security to keep the perimeter protection from network, make the policies and send from cultural changes to the people. So that they can participate to the information care that is the active so important to the enterprise.

Service Desk

Active Directory

Configuration of e-mails accounts

Firewall Configuration

Access control Configuration

Drive teams for Service desk attention

Backups

IT Security Coordinator

Santander Mining Society SAS/Colombia/ Bucaramanga 2010 – 2019

Coordinate work teams, manage assets, resources and software updates, implement new technologies

Service Desk

Write and implement IT policies

Apply the Information Governance on all devices (servers, firewall, laptops, smartphones).

Implement new technologies for collaborative work with video-conference equipment

Device configuration (Laptops, mobiles, tablets).

Implementation of a cloud mail server.

Implementation of cloud firewall.

Contact this candidate