***-**** ************ **** *********** International Accreditation and Recognition Council (IARC)

MAURICIO J. ALARCO-HILDEBRANDT

*** ******* ***, *****, ** 07470 ad2fd5@r.postjobfree.com 973-***-**** SUMMARY

As an IT analyst with 7 years of experience in the field, I am actively pursuing a sales analyst role where I can utilize my sharpened analytical skills to effectively assist in business expansion. My objective is to leverage data to improve and fine-tune business performance, culminating in elevated profitability. Having a proven track record, I excel in generating cost-benefit and trend analysis reports and proficiently relaying these findings to upper management. My expertise extends suggesting and executing solutions and performing rigorous performance audits to gauge their efficacy.

TECHNICAL PROFILE EXPERIENCE

Bed Bath & Beyond., Union, NJ

Senior Engineer – Store Technology (2022 – 2023)

Utilize Excel Power Query analyzing inventory, device usage and vendor records.

Wrote and improved existing VBA scripts for excel macro automation on various projects.

Refined and deployed file sharing protocols through multiple mediums such as Teams, WebEx, Zoom, and SharePoint.

Full charge IT support, planning, engineering and project rollouts. Store Systems Engineer – Systems Analyst (2016 – 2021)

Researched and implemented emerging technological trends.

Collaborated with both internal and external groups to identify process improvements and resolve systems issues.

Conducted full charge tests and deployment on nationwide store handheld devices.

Provided troubleshooting support to in-store representatives for day-to-day operations.

Issued clear and concise documentation on training content and software update support. IT Store Innovation - Research and Development Intern (2015)

Worked with the store innovation team to assist in the creation of new solutions in all phases of solution development as well as provide tier 3 support.

Consistently sideloaded android updates to mobile devices through adb.

Learned and successfully documented software solutions for a large enterprise retail environment.

Gained an understanding of corporate workplace etiquette and culture.

Enhanced abilities using Microsoft tools and gained practical knowledge of enterprise network structuring and security.

SKILLS

Operating Systems: Windows Server, WindowsOS, AndroidOS Email Clients: Lotus Notes, Microsoft(MS) Outlook, Teams Remote Connection: Remote Desktop, WebEx, Putty, VNC, VPN Microsoft Office: Highly proficient in SharePoint, Excel(Power Query, VBA, vLookup), Access(DB creation and maintenance), PowerBI(Front end, Back end), SQL, SAP EDUCATION

PC Age Career Institute, Jersey City, NJ

Internetwork Engineering Certificate (March 2020 – April 2021) Montclair State University – College of Science and Mathematics - Bachelor of Science in Information Technology, Minor in Chinese (Aug 2016)