Antonio Solomon

*** ******* ****** *********, ** 21403

ad2fd4@r.postjobfree.com

443-***-****

Objective

A bilingual, goal oriented, and customer service driven professional seeking to utilize communication skills, cash handling experience, and excellent work ethic to contribute to the goals of the company and surpass expectations.

Education

Graduate Translation Certificate, 2002

Translation Research and Instruction Program, Binghamton University

Bachelor of Arts, 2001

Spanish Language and Literature, Binghamton University

Professional Experience

USPS Mail Clerk 06/2023-12/2023

Work sorting machine

Distribute mail throughout building to appropriate location

Rite Aid/ Walgreens, Shift Supervisor 10/2016-06/2023

Opens store- Sets up front end cash registers, counts funds

Checks in vendors

Maintains logistics and stock

Reconciles incoming merchandise to order, unloads merchandise

Acts as cashier as needed

Acts as manager, when manager is not present

Closes store- reconciles cash drawers, runs final reports, counts funds

NEX Navy Exchange, Sales Associate 12/2003-12/2014, 06/2015-10/2016

Assists customers with uniform orders and purchasing regalia and medals

Maintains organized inventory, logistics, and stock

Provides outstanding customer service

Constellation Energy, Call Center Representative 12/2014-02/2015

Provided excellent customer service in person and via telephone

Resolved customer complaints and make follow up calls to ensure satisfaction

Explained information about products and services and entered orders in the system

Completed contract forms, change of address records, and issued service discontinued orders

Maintained records of customer interactions, transactions, complaints, and actions taken

Resolved customer service and billing issues, refunding money, and adjusting bills

OIC, ESOL Teacher 04/2013-10/2013

Taught English as a second language to students of Hispanic heritage

Demonstrated effective public speaking and communication

Resolved conflicts and used analytical problem solving skills

Organization for Hispanics and Latin Americans, Office Assistant 09/2002-12/2002

Made and received inbound and outbound calls, took messages, and directed visitors

Record keeping, word processing, editing, and proofreading

Boys and Girls Club of Binghamton, Educational Coordinator 01/2002-05/2002

Planned, developed, and supervised programs

Responsible for overseeing delivery of programs and evaluated the center’s daily operations

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