David B. Cervantes

ad2fcp@r.postjobfree.com

Phone: 310-***-****

OBJECTIVE

Highly self-motivated individual with over 20 years of experience in a bar / restaurant setting that consist of high quality customer service and a proven track record of strong sales. Devoted to providing guests with a memorable experience and genuine hospitality, that I have always maintained with a strong following. Great team player with the ability to perform under pressure.

PROFESSIONAL EXPERIENCE

Manager of Operations August 2021 - February 2023

The Jolly Joker Tavern, San Diego, CA

•Identified opportunities for increasing productivity through increased automation or other strategies.

•Performed cost analysis on various projects to determine areas for impovement for savings potential.

•Opening / Closing bar duties including all intake of money from staff.

•Organized and guided activties such as sales promotions requiring coordination with other department managers.

Bartender March 2018 - November 2021

San Diego Natural History Museum, San Diego, CA

•Handled guest complaints promptly, contacting supervisor immediately for assistance wth escalating issues.

•Utilized strong salesmanship skills to upsell specialty cocktails.

•Collaborated with manager to contribute to daily, holiday, and themed drink menus.

•Monthly inventory of all beer, wine & liquor.

Bartender February 2017 - June 2020

Party Staff, San Diego, CA

•Provided excellent customers service by anticipating needs and responding promptly to requests.

•Followed alcohol awareness procedures for preventing intoxicacation and dealing with intoxicated guests.

•Cleaned and sanitzed hands and surfaces to optimize food safety and comply with health department regulations.

Bartender February 2013 - December 2016

Drunken Munkey, New York, NY

•Checked customer identfication to verify age requirements for alcohol purchases.

•Trained staff on proper bartending techniques incluidng mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.

•Assessed bar inventory and completed requistion sheet to restock supplies.

•I did not misspell "Munkey". It's a precious restaurant in NYC. Known for specialty cocktails & fine Indian Cuisine.

EDUCATION

Associate in Arts (A.A.) in Product Development June 2014

Fashion Insitute of Technology, New York, NY

Estudio Sampere (Spanish) Madrid/Alicante Espana June 2012

Awards & Honors AA International Language

CERTIFICATIONS

RBS Alcohol Certified Food Handlers Certified