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Customer Service Data Entry

Location:
Charlotte, NC
Posted:
January 03, 2024

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Resume:

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Wanda S Hudson

MBA/MHA/ MSFFI

Contact

P.O. Box 473, Morrisville, NC

27560

919-***-****

919-***-****

ad2fan@r.postjobfree.com

Objective

Professional with multidimensional workforce and international experience, a graduate of forensic accounting, business, education, and healthcare academics hands-on training, currently seeking a career change and growth with a reputable organization.

Education

Pfeiffer University, Charlotte, NC

2011-2016

MBA/MHA and MSFFI Specialized

in Civil Litigation

Graduate Leadership Certificate

Recipient of the Team Health

Scholarship

Lithuanian University of

Educational Sciences, Vilnius,

LT -1992

BS in Education & Psychology

Specialized in Preschool

Administration and Montessori

NC Level III Administrator

National Primary Montessori

Certificate

Leadership

A Natural Servant Leader

presenting Professional

Leadership Certificate

Fraud Club at Pfeiffer University

Vice – Chair of Professional

Research Committee

Elected Pastoral Counselor and

Catechist at parish’s school

Bitute, Druskininkai, LT

Guided members in both

spiritual and temporal directions

Administrator

Lead Teacher

Categorized Professional Experience

FINANCE

08/17/2000 - Present

Independent Insurance Agent • Sales • NC Department of Insurance Under Supervision of NC Department of Insurance by appointment with various insurance companies, representing those companies and their products to tailor individual insurance needs of my clients. Developed and delivered various types of marketing, group and one on one presentations, customer service, office management, budgeting, prospecting, cold calling, and sales analysis by using technology.

09/25/2018-11/22/2018

Customer Service Representative • Contract • NCJUA /NCIUA Via call center communicated with agents, vendors, and customers while performed data entry of the Hurricane Florence victims’ claims utilizing technical and insurance industry knowledge.

PEDAGOGICAL

01/17/2017 – 06/08/2017

Center Director • Leadership • NC Telamon Corporation Responsible for assuring all the Head Start program’s mandates and standards for excellence are met daily, national accreditation and state licensing requirements, marketing, human resources function of hiring and firing, safety and wellbeing of children and staff, educational, fiscal, financial, legal, and programmatic aspects of the program at the discretion of the State Head Start Director.

05/03/2000– 06/08/2011

Lead Teacher • Education • NC RDU area Montessori Schools Responsible for preparation of the classroom environment, materials, and equipment. Plan and implement both group and individualized Montessori curriculum. Supervision of classroom assistants, parents, and interns. Prepare newsletters, parents conferences, and school events. Page 2

Communication

Performed in-depth forensic

accounting and business

analyses, healthcare and

education delivery by utilizing

hard and soft skills via public

speaking, group and one on one

presentations. Intense research

and delivery on various subject

matters, quantitative and

qualitative analyses of various

case studies, witting, and

PowerPoint presentations.

Trilingual: English, Lithuanian,

and Russian. Many years of

teaching, listening and emotional

intelligence skills.

Licenses &

Certifications

NC Life/ Health/ Medicare

NC Level III Administrator

NC Medical Nursing Assistant

Medical /Administrative Office

Assistant

Bank Teller

Customer Service

National Primary Montessori

Professional Leadership

Courses

See my LinkedIn page:

https://www.linkedin.com/in/wanda-

hudson-920997b34

03/03/1998-

Motherhood • Childcare /Tutoring

Without Au Pair help, performed unpaid toughest volunteer job in our chaotic modern environment, where the list of capabilities, responsibilities and hours are endless. Associational childcare and tutoring various subjects.

08/11/1995 -1997

Au Pair Nanny • Childcare • NY and NJ Families

Required to help families with childcare duties, performed domestic tasks and some housekeeping duties in exchange for a small salary and room. 03/03/1988 – 08/11/1995

Lead Teacher. Pastoral Counselor. Catechist. Administrator • Educational Systems • Lithuania

Complied with regulations, evaluated, adopted, created, and implemented the age appropriate curriculum in both traditional and Montessori environments. Created both group and individualized lessons and assignments that students might learn from. Supervised school, staff, curriculum, and students. Guided members in both spiritual and temporal directions.

HEALTHCARE

10/10/2008 – Present

CNA • Hospital & Private Duty • DUHS & Private Cases Delivered daily assistance to the professional staff, direct care to patients at home, hospitals, hospice and other facilities as directed by RN, patient comfort and safety, data entry. Associational volunteer at North Carolina Mission for Mercy servicing uninsured dental patients. PUBLIC SAFETY

01/01/2007– 03/08/2011

Certified Security Officer • Public Safety• NC Protection Services Performed the essential functions of Security Officer: patrol, observe, monitor, and report while providing an appropriate control of access to premises by ensuring safety of individuals and property. During emergencies worked fast and calmingly together with a law enforcement, paramedics, firefighters, and public. Wrote reports. Escorted employees and public.

Skills

Literate in Microsoft Office, business, healthcare, education, forensic accounting, valuation, and litigation support. Familiar with Six Sigma, COSO, SWOT analysis, process analysis and improvement. Marketing for both clients and staff. Human Resources and recruiting. Soft and hard skills, learning agility and humbleness. Advanced research and fact- finding skill, customer relations, policy interpretation and creation. Various skills were developed via courses and continue education specifically tailored to the position.



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