Mira Saad

SOFTWARE ENGINEER PROBLEM SOLVER PASSIONATE ABOUT TECHNOLOGY.

PROJECTS

• Household Money Management Application: Developed a web application using React.js to address the challenge of managing finances within a household. The application enables family members to seamlessly transfer money, allocate funds for specific needs such as healthcare and groceries, and set aside savings for future expenses. Implemented intuitive user interfaces for efficient money management and enhanced user experience. Designed and implemented a user-friendly interface for secure money transfers and financial planning.

Integrated real-time notifications to keep users informed about transactions and savings milestones.

Utilized React.js components and state management to create a responsive and dynamic application. Collaborated with a cross-functional team to gather requirements and ensure the application met user needs effectively. Technologies Used: React.js, JavaScript, HTML, CSS, and API.

• Incomm Capstone Project: Focused on healthcare innovations. Solutioned ideas to help people build healthy habits using innovative technologies, developed a functional prototype, and reported on feasibility under guidance of Go Studio team. An NDA protects additional details of experience. Experience

• Ashley HomeStores Sales Representative Cumming, GA Trusted Sales Adviser May 2019 – Present

Develop and manage a comprehensive quotation system for customers, resulting in an increase in customer satisfaction rates and a boost in sales revenue.

Train and mentor newly hired sales representatives, leading to a decrease in turnover rate within the first year of implementation.

Consistently achieve over $1M+ annually in sales through expert writing skills and strategic product knowledge.

Demonstrate ability to manage multiple tasks while remaining adaptable and flexible.

• Geek Squad Duluth, GA

Geek Squad Senior Agent May 2017 - May 2019

Managed and mentored a team of 8 associates in providing exceptional customer service, resulting in a satisfaction rating from clients.

Resolved hardware and software issues for new and existing clients, with an average turnaround time of 24 hours.

Utilized in-depth knowledge of products and services to upsell to clients.

Utilized problem-solving techniques to effectively address customer inquiries and complaints.

• Geek Squad Duluth, GA

Geek Squad Advanced Repair Agent May 2015 - May 2017

Collaborated with clients to upgrade and improve their hardware and software systems, resulting in an increase in client satisfaction ratings.

Utilized expert knowledge of Geek Squad certified software to identify and remove viruses and malware from client devices.

Managed technical support requests efficiently, responding to phone inquiries per day and providing on-site maintenance services within 24 hours of request submission.

Utilized testing equipment to diagnose and repair reported issues.

• Best Buy Duluth, GA

Computer Sales Associate Oct 2011 - May 2015

Assisted customers in making informed decisions on computer purchases by providing in-depth product knowledge, resulting in an increase in customer satisfaction ratings.

Conducted comprehensive Microsoft Office training sessions for new computer owners.

Utilized problem-solving techniques to troubleshoot customer issues quickly and efficiently.

CONTACT

ad2f9l@r.postjobfree.com

678-***-****

Atlanta, GA

ABOUT ME

I am a motivated and dedicated

Software Engineer. With a strong

passion for technology and excellent

interpersonal skills, I strive to utilize my

programming knowledge and

problem-solving abilities to meet

business needs and contribute to the

success of organizations.

EDUCATION

Kennesaw State University

Marietta, GA

Bachelor of Science in Software

Engineering with

current GPA 3.41

Dean’s List( July 2022, July 2023)

SKILLS

Programming Languages: Java, C#,

Python, R Programming, JavaScript

Web Development: HTML5, and CSS3,

JavaScript frameworks (React),

Node.js, API design, Interface design

and implementation, Data encryption.

IDE: Eclipse, IDLE, Windows Visual

Studio, IntelliJ, and React.js

Software Development: Object-

oriented Programming (OOP), Agile

methodologies, Unit Testing

frameworks (JUnit)

Software Engineering Concepts: Data

structures and algorithms, Software

Architecture and System design

Database: SQL, Optimizing SQL queries,

.NET, MangoDB, and Oracle

Interpersonal Skills: Strong problem-

solving and analytical skills, Excellent

communication and teamwork

abilities, Strong attention to

detail and ability to meet deadlines,

Continuous learning and keeping up

to date with emerging technologies

Contact this candidate