Sales Associate Care Center
Resume:
Kyler Wren
*******@*****.***
EXPERIENCE
Fast Auto Care Center, Dallas Tx, — Receptionist
January 2021 - November 2021
● Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
● Kept the reception area clean and neat to give visitors a positive first impression.
● Confirmed appointments, communicated with clients, and updated client records.
● Answered central telephone system and directed calls accordingly. Resolved customer problems and complaints.
● Sorted, received, and distributed mail correspondence between departments and personnel.
● Restocked supplies and placed purchase orders to maintain adequate stock levels.
Aspire Lifestyles, Remote — Lifestyle Consultant
February 2020 - December 2020
● Connected clients with available resources to improve plan success. Entrusted to handle confidential and sensitive situations in a professional matter.
● Identified needs and coordinated plans for travel and out-of-town functions.
● Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
● Worked flexible hours; night, weekend, and holiday shifts. Walmart, Rowlett Tx — Sales Associate
January 2019- January 2020
● Provided accurate information to help customers quickly navigate the store and acquire items for purchase
● Restocked front lanes and displays, following established merchandising procedures and standards
● Used POS system to scan customer purchases, calculate prices, and process transactions
● Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions
● Engaged customers and built connections to drive long-term sales SKILLS
● Payment processing
● Multitasking
● Well organized
● Time Management
● Attentiveness
● Customer Service
● Problem-Solving
● Money management
Interacted professionally with customers, informing individuals of sales promotions and driving product interest.
Axs Ticketing, Dallas Tx - Customer Support
February 2022 - Current
● Assist customers with orders and questions associated with specific events.
● Provide knowledge and assistance with ticket purchasing, ticket location, and other inquiries. .
● Redirect customers if needed.
● Assist with minor tech issues and app/website errors
● Process refunds, payments, and add ons.
● Provide a helpful and enjoyable experience during the process of working throughout each case.
EDUCATION
University of North Texas, Denton, Tx
August 2019- May 2021
University of Texas at Arlington, Arlington, Tx — Degree April 2022- currently attending
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
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