PREETHIKA BALAJI

Dallas, Tx • ad2f82@r.postjobfree.com • +1-857-***-**** • https://www.linkedin.com/in/preethika-balaji EDUCATION

MASTER OF SCIENCE, IN PROJECT MANAGEMENT Concentration: Data Analytics & Agile Project Management July 2023 Northeastern University, Boston, GPA: 3.8

BACHELOR OF SCIENCE, IN BUSINESS ADMINISTRATION Concentration: Information Systems May 2020 PSG College of Arts & Sciences, India, GPA: 3.37

PROFESSIONAL EXPERIENCE

UPS, United Parcel Service of America, Inc. (Transportation, Logistics, Supply Chain and Storage), Atlanta, GA Project Management Office Intern – Global Business Services January 2023 - April 2023

Led and facilitated project reviews for global extension deployments of Healthcare Logistics Customer Care support, Order to Cash, and Work Movement initiatives, resulting in implementation and improved operational efficiency for LATAM, European, and Australian centers.

Collaborated with a global cross-functional team across 5+ time zones, enhancing project execution by 30% reduction in coordination delays.

Produced comprehensive project scope documents, leveraging RACI framework to define and allocate project responsibilities, thereby enhancing clarity and accountability by 60%, cutting down project ambiguity and oversight by 50%.

Utilized MS Project to develop detailed project schedules, monitoring project progress and promptly addressing schedule deviations through corrective actions, ensuring 90% of projects remained on track and met established milestones.

Generated project reports and performed Earned Value Analysis, enabling early detection of 20+ issues, reducing issue resolution by 45%.

Supported management of EnterpriseOne in tracking progress of 25+ projects, reducing overdue milestones by 50% in GBS PMO Group. Hub Consulting Group LLC (Medical Equipment Manufacturing), Boston, MA Scrum Intern July 2022 - September 2022

Spearheaded the revamp of a client's website by effectively gathering project requirements and leading a team of 5 developers, resulting in a 25% expansion in reach and a 50% improvement in on-time software release delivery.

Achieved 95% of product goals by developing a vision, creating release plan, and roadmaps; efficiently administering and maintaining JIRA; and overseeing product backlog grooming, user story development, prioritization, and end-to-end testing.

Fostered a self-organizing and collaborative team environment, leveraging agile principles for sprint reviews, retrospectives, and continuous integration, leading to a 70% reduction in critical issue backlog. Sharp Tools (Appliances, Electrical, and Electronics Manufacturing), Coimbatore, India Project Coordinator May 2020 - August 2021

Managed all aspects of project facilitation, logistics coordination and conducted data analysis for diverse departments, resulting in effective project management and timely completion of deliverables by 40%.

Scheduled and documented over 50+ meetings, improving collaboration among stakeholders and ensuring efficient progress tracking.

Prepared detailed reports, excel spreadsheets, and PowerPoint decks for sales and project meetings, clarifying project requirements.

Aided managers with data analysis and reporting for 15+ projects, influencing data-driven decisions on projects worth over 2 crore INR.

Communicated project plans to 30+ employees, gathered status updates, and facilitated timely decision-making for project manager. ACADEMIC PROJECTS

Data exploration and Visualization in the Healthcare Industry Tableau September 2022 - December 2022

Conducted an in-depth visualization project on a large healthcare dataset comprising 45,000 records, utilizing Tableau. This involved data clean-up, manipulation, and development of comprehensive dashboards to represent data interactively.

Applied advanced analytical techniques in Tableau, including trend lines, forecasting, and cluster analysis, to reveal critical insights into relationships between various healthcare attributes within the healthcare industry.

Created dynamic and static reports based on data exploration. The deliverables included charts, maps, and other graphical representations, aiding in easy understanding of complex healthcare data patterns and trends. Risk Management Plan Primavera Risk Analysis April 2022 - June 2022

Identified and analyzed 90% of project-related risks, mitigating disruptions and maximizing opportunities.

Developed risk register implemented mitigation strategies based on qualitative, quantitative, and probability impact analysis techniques.

Utilized Primavera Risk Analysis for optimal risk management, achieving a 30% cut in cost overruns and boosting project performance. LEADERSHIP EXPERIENCE

Vice President of Northeastern University’s Project Management student organization, Boston, MA. January 2022 - June 2023

Member of UPS Women’s Leadership Development Business Resource Group, Atlanta, GA. January 2023 - April 2023 SKILLS

Project Management Tools: Microsoft Project, Smartsheet, Planview, Jira, Confluence, MS Visio, Asana, Primavera Risk Analysis, Mini Tab. Data Visualization Tools: Tableau, Power BI, Qlik, Advanced Excel (PivotTables, VLOOKUP, HLOOKUP). Technical Proficiencies: SQL, R Studio, SPSS, Salesforce CRM, Microsoft Office Suite. Certifications: Certified Scrum Master (CSM®), Project Management (Harvard Business School), Microsoft Project 2019, Learning Jira Software. Business Skills: Project Management (Waterfall, Agile, Scrum), Business Analysis, Stakeholder Management, Process Improvement.

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