Ankit Jindal

ad2f49@r.postjobfree.com

704-***-****

Summary:

15+ years of diverse IT experience (Relevant experience is 12.5 Years) in various roles such as Agile Scrum Master, Engineer, and Programmer.

Experienced as a Scrum master for Agile developments, handled three Scrum teams in parallel.

Extensive experience is complimented by SAFe 6 Agilist, PSM1 Certification & PMI DASSM.

Experienced Servant leader capable of delivering large scale software projects on time and on budget.

Experienced in collaborating, leading, facilitating, and coaching team in a distributed setup with multi-vendor engagement.

Experience in Budgeting, Risk Analysis, Staffing, SLA management, Client/ Stakeholder Management.

Strong interpersonal communication skills. Strong analytical and problem solving/decision-making skills.

Skills:

Team Agile coaching and transition, Facilitating Sprint planning, backlog refinement, daily stand ups, Deep understanding of Agile, Scrum practices.

Technical Core competency - JCL, COBOL, DB2, Unix, Z/OS, Mvs, Endevor, File-Aid,

Abend-Aid, OPC, DB2.

Certification:

SAFe 6 Agilist, 2023

PMI DASSM, 2022

Professional Scrum Master (PSM) 1, 2022

Agile Coach: Trained as Scrum Master by IBM

AZ-900 {Azure Fundamentals), 2020

ITIL V4 Foundation, 2020

Experience:

IBM India Pvt. Ltd., Noida Apr 2018 - Nov 2023

Agile Project Manager & Scrum Master

Scrum Master total of 31 cross functional practitioners and 4 different Teams.

Engaged with the Product Owner to increase the effectiveness of the team.

Helping the team focus, identify goals, achieve results, and deliver value.

Proactively and continuously focuses on ways to help the Scrum Team maximize the value of the product they are delivering.

Building and Measuring Team Level Metrics as needed for identifying areas of improvement, providing necessary transparency, and facilitating retrospective discussions.

Proactively identifying and facilitating discussions about impediments and dependencies at the team level.

Continuous discussion with Product Owner on backlog management.

Coordinating and Facilitates Training for new teams/team members as needed.

Passionate for Agile/Scrum and a relentless drive for personal growth.

Cross-application training amongst existing team members.

Incorporated / shared Best Practices from / to other projects / teams.

Sharing progress via Agile Metrics like burn down charts and velocity with complete Management team.

Lead daily stand-ups and scrum ceremonies.

Conducted sprint review sessions for each sprint and facilitated team.

IBM India Pvt. Ltd., Noida Jan 2014 - Mar 2018

Technical Team Lead

Operational Team Leader of a team of 37 professionals.

I am working as TTL and handling the "Run the bank" which includes supporting the application for daily use bank application.

As a team, we provide (technical) application support for all ABN AMRO Retail Bank Products & Enabling applications.

Support is mainly provided at the DEV level and the OPS part of the applications, with the focus on increasing the availability, stability, and manageability of business services.

IBM India Pvt. Ltd., Noida Sep 2012 - Dec 2013

Sr. Software Engineer

Worked as Team Member and developed new program as per requirements and Design created by onsite people.

SLA adherence

Reporting client weekly basis

Proactive solution to environmental problems

Interaction with customers on status of batches and discussion on efficient and permanent solutions to environmental problems.

Work planning with Client, and weekly reporting on work progress.

Attended scrum of scrum calls on weekly basis along with domain leads to address inter dependencies within different scrum teams.

Wipro Technologies, Greater Noida Feb 2011 - Aug 2012

Software Engineer

Involved in CICS admin tasks for these regions, Batch admin tasks, Batch monitoring, file and Space management in the region followed by interaction with application teams for their support.

Interaction with customer, facilitating Status and checkpoint.

Postmortem/analysis of batch abend and CICS region problems faced by application team.

Syntel Ltd June 2010 - Jan 2011

Analyst Programmer

Worked in Insurance (Life) domain project of major US based insurer Humana.

Vantage one based policy admin system for term and universal policies.

Perform billing and accounts functions for members who enroll in Humana either at individual or group level.

Worked closely with clients, management, design, development.

Implemented scripts to enhance user experience.

NIIT Technologies, Noida Feb 2010 - June 2010

Sr. Software Engineer

Supporting programs following company's standards.

Worked on complete SDLC for mainframe batch jobs.

Modification / Enhancement of existing programs.

Abend Analysis and resolution

Tech Mahindra Ltd. Nov 2006 - Jan 2010

Junior Technical Associative

Worked in Telecom Domain.

This is a Tier-2 level support system for production.

As part of production operations, Enterprise Production Application Services supports business by continuously providing support to Applications of processes of Billing Cycles for Southwest, West, National Local and SNET on MVS mainframes.

Application Problem Management / Resolution.

Maintaining SLAs.

Education:

MCA, Sikkim Manipal University - Noida, 2009

BSC Computer Science, Lyallpur Khalsa College - Jalandhar, 2006.

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