Mohamed Meselhy

**** ***** **** #****

Houston, Texas 77054

Tel# 832-***-****

Email: ad2f3w@r.postjobfree.com

OBJECTIVE:

To build up my skills, knowledge, strength.

To be successful where ever I am.

SUMMARY:

I am a highly experienced Customer Service professional with 25 years of experience. Able to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of customer service.

Excellent listening with all clients. Comfortable in interacting with all levels of the organization and public and a team player. Excellent problem solving and negotiating skills.

QUALIFICATIONS:

9000+ KSPH

50 WPM

Customer Service

Microsoft Office – Word/Excel

Deadline Oriented

Team Player

Self-Motivated

Work well under pressure

Multi-Tasking

TWIC Card

EXPERIANCE:

Overseas Shipping Services - Houston, Tx 77061 January 2018 - June 2023

. Traffic Manager

. Customer Service

. Freight Forwarding / NVOCC

. Consolidation Services

. AES Filing

. Negotiating Contracts with major carriers ACL/HOEGH/MAERSK/MSC

. US Customs Clearance /Dock Receipts / House bill of ladings / Central Dispatch

. Procurement shipment

. Purchasing material

. Dispatching Truckers

Posner Corp. INC. – Houston, Tx 77054 May 2014 – December 2017

. Traffic Manager

. Customer Service

. Freight Forwarding / NVOCC

. Consolidation Services

. AES Filing

. Negotiating Contracts with major carriers ACL/HOEGH/MAERSK/MSC/SAFMARINE MPV

. US Customs Clearance /Dock Receipts / House bill of ladings / Central Dispatch

. Procurement shipment

. Purchasing material

. Dispatching Truckers

Labcorp Inc - Houston, Tx May 2020 - Present

. Centrifuge operations

. Data Entry

. Document scanning

. Specimen Assessioning

Bio Reference Laboratories - Houston, Tx February 2016- September 2016

. Centrifuge operations

. Data Entry

. Document scanning

. Specimen Processing

Hal-Mari International Logistics – Houston, TX August 2006 – May 2014

. Customer Service

. Freight Forwarding / NVOCC

. Customs Title Validation

. Consolidation Services

. AES Filing

. Negotiating Contracts with major carriers ACL/HOEGH/MAERSK/MSC/SAFMARINE

. Purchasing material

. Procurement shipment

. Dispatching truckers

Quest Diagnostics – Houston, TX April 2002 - August 2005

. Data Entry

. Specimen Processing

Westaff Inc. / Ridgeways – Houston, TX February 2002

. Scanning / Ocean Energy Inc.

. Clerical / Willbros International Inc.

Airborne Express. Houston, TX November 2001- January 2002

. Customer Service

. Data Entry

RHI Consulting / Enron Energy Capital & Trade – Houston, TX September 2000 – March 2001

. Installed and configured Compaq ProLiant Servers

. Installed network cabling

. Assembled Racks

Burnett Staffing / Cypress Fair Banks Hospital – Houston, TX February 1999 – April 1999

. Filing

. Data Entry

Burnett Staffing / Exxon & Mobil Merger – Houston, TX April 1999 – June 1999

. Documentation Production

. Quality Control Meet & Exceeded project deadline

Safa Shipping July 1992 – August 2001

. Freight Forwarding

. Customer Service

. Customs Title Validation

. Data Entry

. AES Filling

Education

1993-1994 Houston community college

Basic Computer Operations

1992 Graduate of Clear Creek High School

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