Business Development Operations Manager

David Thomes

Florence, Kentucky 859-***-**** ad2f32@r.postjobfree.com hCps://www.linkedin.com/in/davidthomes/ PROFESSIONAL SUMMARY

Results-driven Manager with a strong customer service and sales focus. Proven track record in boosNng sales through strategic business development and effecNvely moNvaNng Employees. ExcepNonal mulNtasking, problem-solving and communicaNon abiliNes. Skilled in reducing turnover and maximizing growth. KEY SKILLS

PrioriNzing Assignments Business Growth and RetenNon New Account Development Teamwork and CollaboraNon Account and Territory Management Support of ProspecNve and ExisNng Customers MulNple LocaNon Management PROFESSIONAL EXPERIENCE

Diversey, Kentucky, Ohio, Indiana and West Virginia Territory March 2012 – November 2023 Territory Sales Manager, June 2022 – November 2023

• Managed and expanded the sales territory through strategic planning, relaNonship-building, and effecNve communicaNon.

• Fostered key relaNonships with Diversey's 15 largest distribuNon companies in the region.

• Acquired a large school system consisNng of 79 buildings through Request for Proposal (RFP).

• CulNvated and managed sales poreolio exceeding $1,300,000 in a 17 month Nme frame.

• Secured new accounts and strengthened exisNng and disengaged customers.

• Enhanced brand value in the northeast territory, meeNng sales goals thorough innovaNve and strategic planning. Territory Account Specialist, April 2013 - June 2022

• Conducted food safety and sanitaNon audits in alignment with FDA and customer requirements.

• IniNated sales and compliance at the site or store level through product training and applicaNon.

• Managed the execuNon of large installaNon projects.

• IdenNfied sales opportuniNes for food safety and sanitaNon soluNons, contribuNng to enhanced market penetraNon and revenue growth.

Territory Account Manager, March 2012 - April 2013

• ProacNvely targeted and engaged top hotels in the hospitality sector through cold calling and referrals.

• Presented Diversey chemical program to key decision-makers, including laundry, ware wash, and housekeeping managers.

• Conducted comprehensive linen tesNng for quality assurance.

• Enabled successful account installaNons and staff training on Diversey chemical usage.

• Sold Diversey chemical products to several top hotels in the Northeast region within first year of employment. Capital Contractors, Kentucky and Indiana Territory February 2008 - July 2011 Regional OperaOons Manager

• Managed 196 locaNons in Kentucky and Indiana via sub-contracNng partnerships for efficient retail account service.

• Recruited, trained and supervised sub-contractors through regular audits to ensure top-notch service to retail stores.

• Generated $372,000 in new business by conducNng thorough facility assessments and presenNng compelling proposals.

• Supervised sub-contractors for 63 banks in the Lexington and Louisville area, exceeding operaNon standards for over $170,000 in annual revenue.

EDUCATION AND CERTIFICATIONS

General EducaOon Development Diploma

State of Kentucky

NaOonal Environmental Health AssociaOon (NEHA): CerOfied Professional Food Safety (CP-FS) January 1st, 2018 Hazard Analysis Cri.cal Control Points (HACCP)

NaOonal Registry of Food Safety Professionals: Food Safety Manager CerOficaOon April 24th, 2014

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