Scrum Master Certified

TANIA NAWA

Charlotte NC ad2f11@r.postjobfree.com cell: 980-***-****

PROFILE: CERTIFIED SCRUM MASTER(CSM), SAFe SCRUM MASTER (SSM)

Certified Scrum Master with 6 years working with co-located, distributed and offshore teams delivering high quality shippable increments. Multi-certified Scrum leader with a track record of implementing Agile methodologies and Scrum ceremonies to facilitate on-time product delivery. History of success driving key initiatives from planning through implementation, achieving positive and measurable organizational impact. Combines analytical knowledge, leadership abilities, and relationship-building skills to engage stakeholders at all levels and enable data-driven decision-making. Excels at identifying areas of improvement, ensuring the highest efficiency and excellence level. Versed in delivering value and meeting stakeholders expectations by leading project teams and facilitating the Agile approach within these teams. Reliable professional with verifiable success in championing scrum methodologies that generated positive and transformational results.

COMPETENCE

Working in a fast paced and high stressed environment

Experienced in all phases of the Software Development Life Cycle (SDLC) and a working knowledge of several agile frameworks like SCRUM, KANBAN, SCRUMBAN and SAFe Certified.

Understand iterative and incremental development and strong knowledge of Scrum practices

Detailed oriented, team player..

Familiar with common development practices, service-oriented environments, and Agile practices

Skilled in bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, while keeping teams focused and delivering success in rapidly evolving and dynamic environments

Proficient in facilitating and mentoring remote and co-located teams on Agile/Scrum best practices

MS Excel data analysis and metrics (, dashboard metrics )

Great knowledge of agile methodology and framework and ability to coach team on how to follow the agile manifesto

Team player with strong analytical, communication and interpersonal skills, who is experienced at promoting an effective working environment that embraces and employs Scum theories and practices

Expert in prioritizing tasks, optimizing workflows and transitioning struggle team to Agile environment

Methodologies: Waterfall, and Agile.

Fluent in English and French

SKILLS AND EXPERTISE

Scrum Management

JQL skills

Regulatory Reports

Financial services

Digital banking

Mobile / online banking

Consumer Lending

Commercial Lending

Auto Technology

Agile Techniques

Planning Experience

JIRA/Confluence Skills

JIRA Align

Software Development

Change management

Delivery management

Product Management

Team Management

Performance Management

Leadership

Share point

SDLC

Application development

WORK EXPERIENCE

Bank of America Charlotte NC

SAFe Senior Scrum Master ( March 2021- April 2023)

Assisted internal and external communication, improving transparency, and radiating information

Responsible for overseeing multiple scrum delivery teams within the Wholesale Credit & Banking Organization.

Worked on enterprise level efforts involving data sourcing, aggregation, analysis and reporting with outputs to Bank Leadership and Federal Regulators.

Actively participate in Program Increment planning events and pre-planning leading up to those events

Partnered with the Product Owner, especially with respect to refining and maintaining the product backlog. .

Facilitated SAFe PI planning workshops by ensuring the team was well briefed on upcoming features, identifying local stories, defects and other work the team needs to accomplish during the upcoming PI.

Active participated in establishing and providing the vision for the term and gaining consensus on goals and Epic acceptance criteria.

Served as Scrum Master for the team and ensured team-maintained focus on quality and continuous delivery.

Actively participated in scrum of scrum meetings with Release Train Engineer (RTE)

Encouraged self-organization and ensured team members took lead in removing issues whenever possible.

Coordinated and participated in weekly estimation meetings to provide high-level estimates Story Points for backlog items

Facilitate all SAFe resolving impediments, ROAMing Risks within the team and external as needed.

Facilitate all scrum ceremonies (daily scrum, sprint planning, retrospective and backlog grooming)

Motivating the Scrum team to work towards continuous improvement and deliver shippable product that deliver business value in every sprint.

Work together with team to agree on definition of done and make sure we continuously meet it

Work closely with product owner early and often to make sure the backlog groomed and ready for sprint planning

Coach and educate product owner, stakeholders and development team on the scrum best practices

Improve team velocity by introducing capacity planning in sprint planning sessions

Direct and leads scrum team from project initiation through to the delivery of a "done" product

Providing all support to the Scrum team using a servant leadership style whenever possible, leading by example.

Track scrum metrics such as burn down chart, velocity, and capacity to maintain transparency

Engaged with other Scrum Masters via utilization of scrum to increase the effectiveness of the application of Scrum in the organization and resolve impediments beyond internal team

Facilitate the creation of teams norms so as a team we all agree on our standards of work ceremonies

Wells Fargo Charlotte NC

Agile Lead / Kanban Lead ( July 2020 – March 2021)

Assisted team and collaborated with Product Owner to maintain appropriate Team Backlog depth for 1-2 Iterations and higher level backlog ahead.

Maintained time-box and facilitates Daily Stand Ups.

Facilitated team Iteration events.

Helped teams follow ScrumXP processes and collaborate with other teams.

Prepared, walked through and sent Iteration Closure Report to stakeholders each Iteration.

Removed blockers and shielded the team from “outside” factors.

Championed adoption of technical quality engineering practices.

Acted as a coach and guided the team to improve outcome and ways of working.

Maintain Sprint Cadence, facilitate Sprint Ceremonies.

Eliminated impediments by actively addressing issues.

Communicated with management and outside stakeholders, protecting the team from scope expansion and items out of their controlDrive completion of committed Team-level PI Objectives.

Capture and track risks, issues, decisions, and action items as needed with the use of tools like Sharepoint, confluence.

Facilitated preparation and readiness for ART events.

Wells Fargo Raleigh NC

Serve as a senior team member to plan agile project methods and best practice implementation.

Facilitate the adoption, implementation and sustainability of Agile/SAFE processes, principles, values, practices and rules in the development of .Net framework

Managed a team of 10 people, to deliver software solution/features for architectures that address customer business and problems

Work with several agile methodologies including Scrum, Kanban, and to coordinate and support software deployment activities, including requirements, design, development, QA and Business and User Acceptance Testing UAT activities

Lead and facilitate critical team level agile ceremonies including sprint planning, backlog grooming, sprint demos, retrospectives, daily stand-ups, etc.; and ensures that attendees understand their purposes and that ceremonies are kept within the time-boxes

Participate and prepare for train level agile ceremonies including program increment planning, system demos, inspect & adapt workshops; and Release Planning and Management meeting

Ensure that Scrum and SAFe metrics are tracked daily, monitor them for indications of current or potential problems, and help the team find solutions to problems.

Work with Release Train Engineer during Scrum of Scrums to coordinate and resolve dependencies with other scrum teams.

USAA-, Concord NC

SCRUM MASTER July 2019- July 2020

Facilitated Sprint Planning meetings, Daily scrum, sprint review, product backlog refinement meetings and sprint retrospective meetings

Attended PI planning workshops and facilitated system demo, inspect and adapt workshops for future PIs and Release Management meetings.

Helped and coached the Product Owner/product Management in maintaining, refining and prioritizing the product backlog.

Worked closely with the Release Train Engineer for the ART in coordinating dependencies between various scrum teams

Establish an environment of trust and transparency and Facilitated cross functional discussions, enable decision making and conflict resolution.

Helped the team to write and split User stories, breakdown Epics during PBR session.

Used JIRA to maintain product backlog and sprint backlog and to create and track user stories, Sprint planning, tracking and managing sprints, created Scrum and Kanban boards, status reports and burn down charts.

Confluence and Jira, ALM TOOLS used to maintain project documents such as project plans, project scope, and status reports and to assign tasks..

Tracked team progress with sprint burndown charts and Release burndown charts

Perform sprint retrospectives to promote continuous improvement and ensured undone items were placed back into the backlog and had clear ownership.

Worked on SAFe framework with other scrum teams, Attended Scrum of Scrums to coordinate dependencies across various other scrum teams in Agile Release train, worked with Release Train Engineer, System Architects and system Team for Infrastructure requirements and to support integration testing,

Mitigated impediments during the sprint in terms of issues and risks

Track, monitor, report and communicate, design, development and testing activities on behalf of entire team

Tracked and communicated team velocity and sprint/release progress and other metrics

Created and published weekly status reports and weekly dashboards

Ensured timely review, approval and sign-off the deliverables

Had regular meetings with offshore team to understand progress, challenges and remove blockers for the team. Provide guidance and direction to offshore and onsite team.

Training and mentoring the team on enforcing agile operations and scrum principles

Shielded the tram from any outside and inside distractions to maximize productivity.

Scrum Master experience in a software development environment.

Liaising between developers and project stakeholders, fostering quality communication

GOLDEN HEART,Charlotte NC

SCRUM MASTER Oct 2018-Jun 2019

Utilized Agile/Scrum practices to meet projected requirements, milestones, and help define future teams

Facilitated daily scrum, sprint planning, and sprint demo

Implemented processes, practices, and tools that allow for multiple paths of delivery

Provided consistent, clear project reporting and communication

Helped product owner to keep product backlogs in good shape and primed for the next sprint.

Facilitated a self-directed work environment with active discussion and creative problem solving

Documented decisions, issues, risks, and action items that result from meetings

Offer mentorship and encourage team members to clarify goals and define actions to achieve them

Retained optimum work environment by removing outside distractions and interferences

Worked cross-functionally with other teams to define requirements and user stories

Provided product owner with frequent updates and timelines and address product backlog

Leverage internal resources to ensure deliverables are on time and ready for distribution

Responsible for facilitating the scrum process and ensuring the team is delivering value.

Planned, coordinated, and implemented the quality management and improvement programs on multiple units.

Monitored and aided with compliance across the hospital, and the nursing facility to improve patient satisfaction.

Consistently complied with applicable laws and regulations and ensured units adhered to Medicare and Medicaid regulations.

Investigated, provided, and submitted report about special incidents, events, and complaints.

Ensured policies and procedures are monitored and updated to meet the National Patient Safety Goals.

Ensured programs and services are implemented at the highest standards and patients receive the

highest level of care.

UBA FIN. BANK Cameroon Central Africa

Jr SCRUM PROJECT MANAGER,OCT 2016-Aug 2018

Identified potential project risks and helped developed a mitigation plan to resolve potential issues

Tracked product backlog, burndown metrics, velocity and task breakdown.

Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements.

Trained scrum teams to write user stories using INVEST principles, and matching acceptance criteria

Worked closely with the Product Owner in preparation for PIP meeting. Printed out features and user stories to be worked on during PIP

Worked with team members to gather PI objectives, risks and dependencies

Supported the product owner to ensure the backlog has enough prioritized user stories at a ready status to stay ahead of the team.

Responsible for facilitating the scrum process and ensuring the team is delivering value.

LANGUAGES

English and French

EDUCATIONS

Higher National Diploma: Accounting (June 2016)

Bachelors degree: Accounting (Dec 2017)

CERTIFICATIONS

Certified Scrum Master – Scrum Alliance

Certified SAFe 5 Scrum Master

REFERENCE UPON REQUEST

Contact this candidate