LESLIE J. HESTWOOD

EXPERIENCED MANAGER * TOP SALES LEADER * EVENT COORDINATOR * TRAINER * PRO MAKEUP/HAIR ARTIST

DFW/EAST TEXAS 903-***-**** ad2f0t@r.postjobfree.com

EDUCATION

UNIVERSITY OF TEXAS TYLER

TYLER, TEXAS

BACHELOR OF BUSINESS ADMINISTRATION

TRINITY VALLEY COMMUNITY COLLEGE

PALESTINE, TEXAS

COSMETOLOGY

PRO TRAINING

LANCOME, CHANEL, MAC COSMETICS, INNBEAUTY, MAESTRO’S GROOMING, GLAM LABS, ARAMARK, SEPHORA, ULTA, SUPERIOR/ONLINE OUTFITTERS

REDKEN, LANZA HAIR CERTIFICATIONS

HAIRDREAMS EXTENSIONS CERTIFICATIONS

WORK EXPERIENCE

SUPERIOR/ONLINE OUTFITTERS * VP CUSTOMER EXPERIENCE /EVENT PLANNER/ EXECUTIVE ASSISTANT TO OPS/OWNER

01/2023-PRESENT

*ESTABLISHING NEW/MAINTAINING CURRENT CUSTOMER RELATIONSHIPS

*CREATED CUSTOMER EXPERIENCE PROGRAM & TRAINING

*125% INCREASE IN SALES & CUSTOMER SATISFACTION SINCE HIRE

*CONSISTENT 5 STAR REVIEWS FROM THE TIME OF HIRE TO CURRENT

*LIMITED SUPERVISION

*EXPERTISE WITH BUDGETING, PROPOSAL CREATION & PLANNING

*LIASON BETWEEN VENDORS/DISTRUBUTORS

GLAM LABS * PRO MAKEUP INSTRUCTOR

10/2022–03/2023

*MANAGE FACEBOOK PAGE & LEADS*CONDUCT IN PERSON PRO CLASSES FOR UPCOMING MAKEUP ARTISTS; 1:1 INSTRUCTIONAL MAKEUP TUTORIALS VIRTUAL/IN PERSON HELPING THEM ACHIEVE THEIR PRO MAKEUP CARDS; EDUCATION ON BUSINESS STRATEGIES, TECHNIQUES, BUILD PERSONAL PRO KITS

*TOP SELLER OF GLAM LABS COSMETICS

MAESTROS GROOMING SPEAKEASY * GENERAL MANAGER/TEXAS ACCOUNT EXECUTIVE

09/2022–09/2023

*DAILY BUSINESS OPERATIONS; MAINTAIN TDLR LEVELS OF SANITATION, TDLR LICENSES, P&L REPORTS, MAINTAIN INVENTORY LEVELS OF ALL MAESTRO GROOMING PRODUCTS, CLOTHING, HATS, MARKETING & EVENT PLANNER

*MANAGING MAESTRO BARBERS’ SCHEDULES & DAILY SCHEDULING OF MAESTRO CLIENTLE

*KEY INNOVATIVOR IN THE CREATION & MAINTAINING ATMOSPHERE OF THE BRAND

*TOP SELLER OF MAESTRO GROOMING PRODUCTS & CLOTHING ITEMS

ARAMARK UNIFORMS/WORKPLACE SUPPLIES * ACCOUNT EXECUTIVE

01/2022–09/2022

*EXCELS IN COLD CALLING (200+ WEEKLY), IN PERSON PROSPECTING (40-50 WEEKLY), RAPIDLY ESTABLISHING B2B RELATIONSHIPS WITH STRONG INTERPERSONAL ABILITIES & BUILDING A QUALITY PIPELINE & REVENUE BY SOURCING NEW LEADS

*SUPERIOR PROPOSAL DEVELOPMENT & CONTRACT PREPARATIONS/NEGOTIATIONS

*MEETS & EXCEEDS MONTHLY/QUARTERLY GOALS

*FIRST DAY IN THE FIELD EXECUTED A SIGNED AGREEMENT

*CONSISTENTLY ACHIEVING TOP 3 IN WEEKLY SALES BOARD OUT OF 25

FARRAH’S HAIR STUDIO * SELF EMPLOYED HAIR/MAKEUP ARTIST/TRAINER

01/2021-01/2022

*COLLABORATED WITH OWNER IN A FULL-SERVICE SALON MAINTAINING PROFIT MARGINS OF 65-85%

*ACHIEVED OVERALL SALES TARGETS ON MONTHLY/QUARTERLY BASIS

*MANAGED/TRAINED/MENTORED A TEAM OF 10-12 STYLISTS

*TRAINED/EDUCATED LOCAL COSMETOLOGY SCHOOLS NEW RECRUITS EVERY SEMESTER ON MAKEUP THEORY/TECHNIQUES

*HIGHLY SKILLED IN ALL AREAS OF THE BEAUTY INDUSTRY

ULTA BEAUTY * MASTER HAIR/MAKEUP ARTIST

09/2019-01/2021

*ULTA MASTER STYLIST

*#1 SERVICE/SALES LEADER

*CONSISTENTLY HELD 5 STAR CUSTOMER RATING

*EARNED LARGEST NEW HIRE SALES/SERVICE BONUS IN 14 WK PERIOD IN SOUTHWEST REGION TO DATE

HESTWOOD HAIR SALON * OWNER/HAIR MAKEUP ARTIST/SALES/TRAINER

01/2006-09/2019

*WORKED/OPERATED A FULL-SERVICE SALON MAINTAINING PROFIT MARGINS OF 75-85%

*ACHIEVED OVERALL SALES TARGETS ON MONTHLY/QUARTERLY BASIS

*MAINTAINING & CONDUCTING EXCELLENT CUSTOMER SERVICE & LOYAL CLIENTLE

*P&L REPORTS, INVENTORY, MARKETING, SCHEDULING, TRAINING, TDLR SANITATION STANDARDS & LICENSCING, EVENT PLANNER

*MANAGED/TRAINED/MENTORED A TEAM OF UP TO 20 STYLISTS

*TRAINED/EDUCATED LOCAL COSMETOLOGY SCHOOLS NEW RECRUITS EVERY SEMESTER ON MAKEUP THEORY/TECHNIQUES

*CONTINUED & UP TO DATE EDUCATION TO STAY WITH CURRENT TRENDS/STYLES

*HIGHLY SKILLED IN ALL AREAS OF THE BEAUTY INDUSTRY

DILLARD’S DEPT STORE * ARTIST/TOP SALES LEADER/ TRAINER/ COUNTER MANAGER/HEAD MAKEUP ARTIST/THIRD KEY MANAGER/FREELANCER

08/1995-01/2006

*WORKED/OPERATED COSMETIC COUNTERS MAINTAINING PROFIT MARGINS

*ACHIEVED OVERALL SALES TARGETS ON WEEKLY/MONTHLY/QUARTERLY/YEARLY BASIS

*MAINTAINING & CONDUCTING EXCELLENT CUSTOMER SERVICE & LOYAL CLIENTLE RAPPORT

*P&L REPORTS, INVENTORY, MARKETING, SCHEDULING, TRAINING, EVENT PLANNER

*MANAGED/TRAINED/MENTORED A TEAM OF UP TO 10 COWORKERS

*HIGHLY SKILLED MAKEUP TECHNIQUES, APPLICATIONS, & SELLING COSMETIC LINES

*CONTINUED & UP TO DATE EDUCATION TO STAY WITH CURRENT TRENDS/STYLES/TECHNIQUES

*HIGHLY SKILLED IN ALL AREAS OF COUNTER/STORE OPERATIONS

SKILLS

PROACTIVE SELF STARTER * MOTIVATING TRAINER * STRONG LEADERSHIP & RELATIONSHIP BUILDER * ACCOUNT MANAGEMENT * INDUSTRY SAAVY * EXCELLENT WRITTEN/VERBAL/PRESENTATION COMMUNICATION SKILLS * BUSINESS/PRODUCT DEVELOPMENT * CREATIVE EVENT PLANNER * TECHNICAL/CHEMICAL KNOWLEDGE * MULTITASKER * COLLABORATOR * ANALYTICAL * UTILZE SALES, SUPPORT, & RESOURCES * HIGH REGARD ACHIEVMENT/ADVANCEMENT/RESILIENCY * PROFICIENT COLD CALLING/PROPOSAL DEVELOPMENT/CONTRACT NEGOTIATION * INTEGRITY * STRATEGIC IMPLEMENTATION/EXECUTION * PERFORMANCE MANAGEMENT * PRODUCT MANAGEMENT * INVENTORY MANAGEMENT * CUSTOMER SERVICE * CUSTOMER RETENTION * ONLINE ADVERTISING * OPERATIONS MANAGEMENT * TOP SALES PERSON * DIRECT SALES * RETAIL SALES * SUPPLIER NEGOTIATIONS * BUSINESS ANALYSIS * ORIGANIZATION SKILLS/LEADERSHIP * CROSS FUNCTIONAL TEAM LEADERSHIP * TEAM BUILDING * PUBLIC SPEAKING

*REFERENCES UPON REQUEST*

Contact this candidate