Customer Service Agent

Tamara BAPTISTE

Naples, FL *****

*****************@*****.***

+1-954-***-****

Disposé(e) à déménager : n'importe où

Expérience professionnelle

Authorized to work in the US for any employer

Work Experience

Customer Service Agent

NationsBenefits - Plantation, FL

January 2023 to April 2023

I was taking calls. Answering the clients and helping them in what they want and make my best to make them happy.

Cashier and Barista

Dunkin' Donuts - Pompano Beach, FL

July 2019 to January 2021

Making fresh coffee, replenishing supplies and condiments, maintaining inventory and taking food order. Customer service agent and ticketing agent

Spirit Airlines and Sunrise Airways - Port-au-Prince, Haiti October 2015 to November 2016

Serves visitors by greeting, welcoming, and directing them appropriately .Make and confirm reservations for passengers and sell tickets for the company. May check the baggage and direct passengers to designated concourse, pier or track.

Professional dancer and Zumba instructor

Company of Jean Rene Delsoin - Port-au-Prince, Haiti February 2006 to November 2016

I dance ballet, jazz, contemporary, modern, hip hop, ballroom, folklore. I used to teach for kids and adults in other school and the company and the school of the company. I have my license for Zumba instructor. Professor of Kindergarten

Children's World School - Port-au-Prince

August 2011 to August 2013

Teach children classroom at an elementary school at the kindergarten level. Plan, evaluate, and assign lessons. Prepare, administer, and grade, tests, listen to oral presentations and maintain classroom discipline. Introduce children to mathematics, language. Science and social studies. Hostess

Digicel (Haiti) - Port-au-Prince

January 2006 to September 2011

Help the marketing department to promote their product and representing Digicel everywhere in conferences, parties, other states. And I was a dancer for the company too. Education

Diploma en Ticketing and Tourism in Tourism

Business Institute of the West Indies - Port-au-Prince, HT January 2014 to June 2015

High school diploma or GED

New American School - Port-au-Prince, HT

August 2004 to June 2005

Skills

• Cash Handling

• Presentation skills

• Excel.

• Coffee experience

• Math

• Microsoft Word

• Bilingual

• I speak creole, French, a little of spanish

• Marketing

• Multilingual

• Customer service

• Barista experience

• Cashiering

• Dance teacher and Zumba instructor

Certifications and Licenses

Zumba instructor license

Contact this candidate