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Scrum Master Case Manager

Location:
Brockton, MA
Posted:
January 03, 2024

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Resume:

JF Jean Ricardo Faustin

Raynham, MA ***** 857-***-**** ad2ex6@r.postjobfree.com

PROFESSIONAL

SUMMARY

Junior Scrum Master with a passion for technology, program development, and agile methodology. Experienced in leading and managing small teams and projects possesses a strong work ethic and attention to detail. Skilled in problem- solving and communicating effectively with team members. SKILLS Workflow Analysis

Resource Allocation

Sprint Planning

Meeting Participation

Web Development Technologies

Project Management

jira Knowledge

Problem Solving

Organizational Skills

Adaptive Leadership

Effective Communication

Team Facilitation

Documentation and Reporting

WORK HISTORY JUNIOR SCRUM MASTER ( REMOTE ) 02/2020 to CURRENT 5Searches Inc. Boulder, CO

Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives. Worked closely and listened to team members' feedback to identify issues and resolve conflicts.

Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.

Led sprint reviews and planning meetings to promote full team engagement.

Managed product backlog and supported Scrum framework for monthly sprint releases.

Managed work and project responsibilities by assigning tasks to development teams.

Monitored and tracked project progress to support timely completion. Wrote, updated and maintained project documentation. Established and enforced project timelines and deadlines. CASE MANAGER /LIFE SKILLS COUNSELOR /BEHAVIOR 01/2016 to 11/2021 SPECIALIST

Charles River Center Needham, MA

Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients. Developed and implemented comprehensive case management plans to address client needs and goals.

Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.

Monitored clients' progress and tracked client services to provide crisis interventions.

EDUCATION Scrum Master Certification ( CSM ) 08/2022 Scrum Alliance Inc., Westminster, CO

Associate of Political Science 06/1998

College Canado Haitien, Turgeau, Port-au-prince Haiti Awarded : Agape Inn Team Leader Employee of the month 2015 Awarded: Charles River Center Case Manager Employee of the year 2019 Awarded : Charles River Center Behavior Specialist Employee of the month 2019

Scrum Alliance, Inc. Certified Scrum Master ( CSM ) Relevant Coursework: Agile methodology

Scrum framework

Sprint planning

Daily stand-up meetings

KPI tracking

Stakeholder management

Process optimization

CERTIFICATIONS Westminster,CO Scrum Alliance 2022

LANGUAGES French

Native or Bilingual



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