Front Desk Agent
Resume:
Frank Clark
National City, CA *****
********************@*****.***
#readytowork
Add a headline or summary
Authorized to work in the US for any employer
Work Experience
PBX Operator
Wyndham San Diego Bayside - San Diego, CA
May 2017 to Present
Answering phone calls doing data entry transferring phone calls to different departments working at the front desk checking people in checking people out
Front Desk Agent
La Quinta Hotel - Phoenix, AZ
April 2011 to March 2018
Filed and maintained records
Greeted persons entering establishment, determined nature and purpose of visit, and directed them to specific destinations
Listened and resolved complaints from customers and public
Operated telephone switchboard to answer, screen and forward calls
Performed administrative support tasks
Provided information, took messages and scheduled appointments
Received payment and recorded receipts for services
Front Desk Agent
Best Western - Chandler, AZ
March 2015 to April 2017
Filed and maintained records
Greeted persons entering establishment, determined nature and purpose of visit, and directed them to specific destinations
Listened and resolved complaints from customers and public
Operated telephone switchboard to answer, screen and forward calls
Performed administrative support tasks
Provided information, took messages and scheduled appointments
Received payment and recorded receipts for services
Front Desk Agent
Best Western - Joliet, IL
October 2007 to May 2011
Night Audit
Answer Phone Calls Take Reservation Take Payments Check in Guest and Check out Guest
I work in the breakfast and laundry and Clean rooms also I work any shift at the front desk
Assistant Manager
A-1 Storage - Romeoville, IL
January 1999 to April 2011
Assistant Manager
Help the customer with payment and making reservation cleaning storage unit
Education
High School Diploma
Alhambra High School - Phoenix, AZ
Skills
Contact this candidate