Data Entry Customer Service
Resume:
CRAIG A. TYLER II
*** ****** *** • North Brunswick, New Jersey 08902
*************@*****.***
PROFESSIONAL PROFILE
Skilled data entry professional adept at processing customer payments from receipt to deposit. Strong background in banking, both at the retail and corporate back-office level, including wholesale lockbox applications. Self-motivated and flexible with computer and customer service skills.
PROFESSIONAL EXPERIENCE
BJ’S WHOLESALE WAREHOUSE, North Brunswick, NJ April 2021-August 2023
Forklift Operator
Unloading of general merchandise from truck to sale floor.
Placing products on shelves for purchase.
Prepping the store overnight for opening of business.
Placing overstock in the steel for packing out later.
BENEFITMALL, Somerset, NJ August 2015 -December 2019
Distribution Specialist
Made sure payroll checks and invoices were sent to correct clients daily.
Investigate the location of lost or delayed payroll deliveries.
Accuracy was essential so as not to disrupt the client's day-to-day business.
WAL-MART, Branchburg, NJ September 2010 –October 2013
Modular Team Associate
Set and fill shelves for customers prior to opening for business.
Set or correct shelf capacities on products to insure accurate inventory management.
Bin all overstock that was left over to maintain inventory management.
Maintain a clean workspace to allow other associates' room to stock other shelves in the area.
TD BANK, South Plainfield, NJ February 2010 –May 2011
Data Entry Associate
Process customer transactions from the branches in the back office.
Key customer account numbers quickly and accurately
Report any cash found at work to my supervisor.
WACHOVIA BANK, North Brunswick, NJ January 2005 –May 2006
OS Processor Specialist I
Open and process payments to wholesale lockbox customers per their specific instructions.
Extract checks from invoices/envelopes.
Enter check/customer information in the on-line computer system.
Distribute photocopies of checks to the appropriate invoice/envelope to be mailed out.
Scan documents and return them to customers.
PNC BANK, East Brunswick, NJ October 2001 –August 2004
Teller
Performed customer service transactions in branch bank including check cashing, withdrawals, deposits, and transfer of funds.
Handled payments for lines of credit.
Performed duties associated with safety deposit boxes.
A & P SUPERMARKET, North Brunswick, NJ September 2000 –June 2002
Front End Manager
Supervised cashier lines to assure best possible service to customers.
Scheduled cashiers’ time, including breaks and lunch, to maintain lane flow and productivity.
Performed retail duties at Courtesy Counter, including all aspects of customer service needed.
COMPUTER SKILLS
Microsoft Office including Word, Excel, and Access
EDUCATION
BS Mathematics, BLOOMFIELD COLLEGE, Bloomfield, NJ, expected graduation 2017
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