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Customer Care Communication Skills

Location:
Connecticut
Posted:
January 03, 2024

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Resume:

JAN L. MORALES

*** ****** ** **** ********, Connecticut

Phone: 860-***-**** Email:

ad2esy@r.postjobfree.com

OBJECTIVE

Obtain a position in a company where I can optimize my communication skills for accomplishing the goals of the company while also maintaining a positive attitude towards my fellow co workers. SKILLS

● Good communication and persuasion skill

● Always motivated

● Able to make conversation politely

● Bilingual abilities in english and spanish

● Experienced in MS Office applications

PROFESSIONAL EXPERIENCE

2022-2023

AGV TECHNICIAN Windsor locks, CT Trader Joe’s

● Take care of the AGV’s around the warehouse and make sure every one of them is working to its full potential

● Drive a sit down forklift to pick orders from the racks and deliver them to the right location

● Work with co-workers to ensure everything is done correctly

● Utilize my time to get everything done in a properly manner time

● Log details of all the transfers done while I was moving pallets from rack to rack on the computer 2020-2021

Merch processor Fort Worth, Texas William-Sonoma inc

• Scanning furniture and making sure it got on the right trailer.

• Working on excel and word document, putting the data of furniture we shipped on that day

• Helping others learn the process of shipping items out

• Operating forklift throughout the shift

2019-2020 Chick-fil-A Lead Newington, CT

Crew Leader

● Maintained high standards of customer care in fast paced environment.

● Communicated efficiently with co-workers and management.

● Handled currency and credit transactions quickly and efficiently.

● Stocked inventory and maintained clean work area with respect to food safety guidelines. 2017-2018 S.A.N.D.S School Hartford, CT

Custodian Assistant

● Detailed restrooms, break rooms and offices.

● Maintaining the classroom walls and polishing desks and chairs.

● Empty trash, swept, mopped and sanitize common areas. 2016 Dr. Ramon E. Betances Hartford, CT

Custodian Assistant

● Cleaned and sanitize all work spaces and rooms.

● Follow procedures for use of cleaning to prevent future damages.

● Prepare classrooms with supplies needed.

EDUCATION

2012-2019 Hartford Magnet Trinity College Academy Hartford, CT

● High School Diploma

ACTIVITIES AND INTERESTS

● Baseball

● Volunteering

● Meeting new people

● Familiar activities

● Traveling



Contact this candidate