*****************@*****.***
Doña Maria Village Ext.1 Punta Princ
esa Cebu City
Effective English Communication Skill
Creative Problem Solving
A highly motivated and responsible
individual to do work
Flexible and Efficient to work
Ability to handle pressure at work.
Date of Birth : 02/23/2001
Marital Status : Single
Nationality : Filipino
Religion : Catholic
Gender : Female
10/04/2021 - 12/05/2023
2012
2018
2019-202
ROSEMARIE A. EBARLE
Customer ServiceRepresentative for 2 years withexperience of providing excellent customer. service through active listening and problemsolving. I seek challenging opportunities where I can fully use my skills for the success of the organization.
Customer Service Representative
Sykes Asia/Foundever
Dealing with calls in a highly professional
manner.
Resolved customers issue and explained the best
solutions to solve problems; following up to ensure resolution.
Effectively handle irate customers and complaints in a friendly patient manner.
Assisting customers to book reservations by providing detailed informations.
Discussing billing issues with customers and offering possible solution.
Assisting customers cancelling and changing their
reservations.
Remain courteous and calm,even during moments of
customers dissatisfaction.
Punta Princesa Elementary School
Punta Princesa Cebu City
Tisa National High School
F.Llamas St, Tisa, CebuCity
F.Llamas St, Tisa, CebuCity
Tisa Senior High School
Accountancy Business Management
Argievell Ramos - Sykes Asia
Manager
*********.*****@*********.***
SKILLS
PERSONAL DETAILS
OBJECTIVE
EXPERIENCE
EDUCATION
REFERENCE
June Elisade Doctor - Foundever
Supervisor
****.********@*****.***
Evan May Son - Foundever
Supervisor
*******.***@*****.***