Daryel R. McClain

**** *** ***** **., *** *** Email: ad2eme@r.postjobfree.com

Richmond, TX 77406 Phone: 832-***-**** (C)

WORK EXPERIENCE

SYNERGETIC COMMUNICATION, INC. 01/2022 - 07/2022

Collection Specialist

●Collection of past due (charge-off) and delinquent debts from consumers

●Creation and monitoring of Predictive and Auto-Managed dialers, file reviews, first contact reviews, budget forecasting

●Compliance with FDCPA, TCPA, State Laws and SynCom company policies

●Negotiating payment arrangements for Balance owed

●Negotiating payment arrangements for Settlements with the client(s) approval

●Negotiating, with consumers, suitable settlement arrangements based on employment and financial information gathered

ROMA, KIRSHBAUM & SCHMIDT 07/2021 – 12/2021

Commercial Collection Specialist/Legal Forwarder

●Communicate daily via e-mail and telephone with clients and attorneys addressing accounts in the department

●Provide each client with a thorough review of their claim by reviewing collector notes, credit reports, fees associated with litigation, etc.

●Forward approved claims to outside counsel

●Follow up regularly with attorneys to ensure our clients lawsuits are handled properly

●Assist clients with discovery responses and affidavits

●Prioritize daily work throughout the day to ensure efficiency and effectiveness

●Ability to read and interpret documents {Invoices, Contract & Terms and Conditions for Insurance and Non-Insurance)

Z-MARKET GROUP, INC. 03/2019 to 06/2020

Freight Forwarding Agent

●3rd Party Logistics for valued customers

●Receiving, inspecting, photographing, unpacking, repacking products for delivery to customers

●Responsible for insuring products reach their destinations safely, securely, and on-time

●Insuring proper delivery documents exist prior to preparation for delivery

●Cataloging all documentation for inbound and outbound deliveries

WILBORN VENTURES/WV TRUCKING 08/2015 to 02/2016

Operations Manager

●Coordinating pick-ups and deliveries, processing all shipment related documents

●Cultivating and maintaining relationships and contracts with existing and potential clients

●Daily reports for all routes, handling of all load confirmations and billing

●Interviewing prospective drivers

●Dealing with FMCSA via FMCSA Portal, SAFER Web and phone

PENTAGROUP FINANCIAL 08/2010 to 09/2013

Collector/Team Lead

●Collection of past due (charge-off) debt from consumers, Skip-Tracing to find consumers who owe outstanding debts

●Compliance with FDCPA, State Laws and RRS company policies

●Daily motivating of collectors under team lead, Cross-talks for collectors

●Negotiating, with consumers, suitable settlement arrangements based on information gathered

LTD FINANCIAL SERVICES, L.P. 06/2009 to 08/2010

Collector/Portfolio Manager

●Collection of past due (charge-off) debt from consumers, Skip-Tracing to find consumers who owe outstanding debts

●Creation and monitoring of Predictive and Auto-Managed dialers, file reviews, first contact reviews, budget forecasting

●Compliance with FDCPA, State Laws and LTD company policies

●Weekly training of collectors reporting to me – First Contact Results, Full and Complete, Negotiating, Status Codes, etc.

●Negotiating ‘Non-Blanket Settlements’ with the client on behalf of collectors reporting to me

●Negotiating, with consumers, suitable settlement arrangements based on information gathered, Cross-talks for collectors

EDUCATION/CERTIFICATIONS

BAYLOR UNIVERSITY – WACO, TX

Bachelor Program of Business Management

LIBERTY UNIVERSITY – LYNCHBURG, VA (Online Program)

Bachelor Program of Biblical and Theological Studies

Daryel R. McClain 2400 Old South Dr, #908 Richmond, TX 77406 832-***-**** ad2eme@r.postjobfree.com

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