Customer Service Level 3

Kaludewa Shameera Dilshan De Silva

F/*/*, Forbes Lane,

Maradana, Colombo-10

+94-771******

******************@*****.***

Career Objective

Seeking a position in the hospitality industry that will utilize my customer service, planning, organization and leadership skills, combined with the ability to control expenses, lead team and achieve superb customer satisfaction in a fast-paced, quality-focused environment. Career Summary

• More than 4 years of combined experience as a trainee cook.

- Helps a Chef prepare and cook dishes while training to be full-time chefs themselves.

- oversee food supplies in refrigerators and storerooms, clean and serve food.

• Effective communication skills.

Professional Experience

Trainee Cook. Ankara Turkish Restaurant, Colombo (3rd June 2017 to 2nd February 2018)

[06 month of training period of COOKERY COURSE (NVQ LEVEL 3 AND 4) AT VOCATIONAL TRAINING CENTER RAJAGIRIYA]

Currently work in Ramada by Wyndham – Colombo as a Commi (iii) Chef (04.05.2022- Present)

Education & Training

• Mahabodi Collage, Sri Lanka – High School Graduate Equivalent

• Cookery Course (NVQ LEVEL 3 AND 4) at Vocational Training Center, Rajagiriya- Colombo Profile

Strong customer service skills…leadership skills…public relations…competent communicator…quick to learn…professional business mannerisms…skilled in coaching teams and achieving results…diligent…resourceful…sound judgment…positive attitude…fast to learn new information…

References Provided upon request