Customer Service Social Media
Resume:
Kelly Nunez
Brooklyn, NY *****
**************@*****.***
Greet clients in a professional and friendly manner while maintaining high levels of accuracy and efficiency under pressure.
Work Experience
Digital Manager
Events and Rents - Queens
April 2018 to Present
Support the scheduling of tours and fill our necessary paperwork on clients. Filtered incoming phone calls and emails escalating only highest priority inquiries to execute leadership. Maintain supply cash and currency.
Managed content creation, social media posts, and media proposals. Shift Leader - Temporary
Dunkin’ - Brooklyn
May 2017 to May 2018
Led by example in customer service, sales and store maintenance. Maintain supply of cash and currency.
Prepare and serve beverages, and meals to customers in a timely manner. Answered questions about store, merchandise, and special promotions to assist guests. Personal Assistant
Psychotherapeutic Adv. - Brooklyn
September 2014 to September 2016
Compiles data (e.g. Personal records, budgets, etc.) for the purpose of preparing reports or process reports.
Greet clients and handle their inquiries or direct them to the appropriate person according to their needs. Filtered incoming phone calls and emails based on highest priorities. Receptionist / File Clerk
DHD Medical, P.C - Brooklyn
June 2012 to May 2014
Scheduled patient appointments, called for reminders and handled rescheduling needs. Distributed mail and faxes, and prepared patient files. Obtain insurance verification, pre-authorization and pre-determinations. Education
Associate
Borough of Manhattan Community College, - NY
August 2023 to August 2023
Skills
• Customer service
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