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Information Technology It Support

Location:
Nairobi, Nairobi County, Kenya
Salary:
35,000
Posted:
January 02, 2024

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Resume:

CURRICULUM VITAE

NAME: MESHACK MUASYA JOHN

ID NUMBER:37927912

ADDRESS: Nairobi, Kenya

EMAIL: **************@*****.***

GITHUB:@meshackC0de

LinkedIn: Meshack-john

NATIONALITY: Kenyan

PHONE:079*******

DATE OF BIRTH:01/09/2000

RELIGION: Christian

PROFILE.

I am a skilled team player, with a strong background in information technology environments and excellent computer skills. Works well independently to handle assignments and am always ready to go beyond basic assignments since I have team-leading capabilities. I also have an interest in websites so I joined a power Learn project program that teaches web development in late January 2023 and now I have a good understanding of how to work with HTML, CSS, and JavaScript technologies though not intermediate because the program is not yet finished as we follow a certain curriculum.

EMPLOYMENT HISTORY.

April 2019 - August 2019 Neema Wholesalers Kitui.

I worked as a cashier and received all the payments.

I also supervised items being taken in and out of the inventory to prevent losses.

Strengthened relationships with customers thus increasing sales.

I organized all the documents in a proper way that is easy to access eg invoices.

EXPERIENCE.

MARKETING AND SALES VGG CONNECT ISP

15/02/2023- Till now

Currently, I am working as a marketing and sales agent for VGG connect internet service providers which has given me a tone of experience in customer relations since I interact with potential clients and convince them to onboard with us and we supply them with WIFI achieving my monthly target of 10 plus clients. I have also learned how the hardware works since I got a chance to do some installations with the technicians and I love networking since it’s so fascinating how the fiber gets from the server to the client’s premises.

IT SUPPORT KENYA MEDICAL TRAINING COLLEGE(KMTC) ICT DEPARTMENT

09/07/2022 – 15/10/2022

I got an opportunity to work in the ICT department, majorly in the IT support field where I got to demonstrate user support skills. My main functions were to respond to complaints from employees relating to personal computers and desktops this was by troubleshooting, diagnosing, and solving the problems that would occasionally occur, networking administration, setting up newly received computers, and installing the required programs needed for them to function effectively emphasizing also on the most effective antivirus for the current operating system. I also got a chance to terminate ethernet cables and understand the various equipment necessary for the setup of the server room.

POWER LEARN PROJECT A PROGRAM THAT HELPS TECH ENTHUSIASTS LEARN ABOUT INNOVATIVE TECHNOLOGIES.

I got an opportunity to learn Web Development taught by the excellent instructors from PLP. It was a 16-week journey and I loved the experience.

EDUCATION

Sep 2019 – Mar 2022 Nairobi

KCA UNIVERSITY INFORMATION TECHNOLOGY DIPLOMA

I got my certificate after completing my course and I got a Credit plus relevant skills needed in IT.

Jan 2019- Mar 2019 Kitui (Kabati)

KABATI CATHOLIC COMPUTER COLLEGE

Computer knowledge in Microsoft packages.

Feb 2015 – Nov 2018

MIGWANI BOYS HIGH SCHOOL(Secondary)

Kenya Certificate of Secondary Education (K.C.S.E)

Jan 2010-Nov 2014

ST MARKS PRIMARY SCHOOL

Kenya Certificate of Primary Education (K.C.P.E)

Jan 2007-Nov 2009

Primary level -Bishop Dune Academy.

SKILLS.

Customer care.

Communication skills.

Effective time management.

Microsoft Office computer skills.

Problem Solving abilities.

Ability to work under pressure.

Web Development.

Unix/Linux.

Front-end Developer (Junior).

LANGUAGES.

English

Kiswahili

HOBBIES.

Traveling.

Gaming

Swimming

Dancing

EXTRA-CURRICULAR ACTIVITIES.

Jan 2016-Nov 2017

I participated in the music festivals and we got to the Nationals of the competition twice and got rewarded with certificates.

REFERENCES.

1.Veronica Wambua (Owner)

Neema wholesalers

079*******

2. Madam Sharon

Lec KCAU

072*******

3. Mr. Nelson Rono

Chief ICT Officer,

Kenya Medical Training College

P.O Box 301**-*****

Nairobi

*****@****.**.**

4. Mr Wairegi

Sales and Marketing Director,

VGG Connect,

072*******.



Contact this candidate